Night Residential Concierge — Elite Guest Services

Battersea Power Station; Greater London; On-site; GBP 17,000 - 25,000; Full time

Job summary

Battersea Power Station is seeking a Night Residential Concierge to provide proactive resident support on the 8pm–8am shift. You will work 16 shifts per month, handle inquiries, log faults, and help maintain a safe, welcoming environment for residents and visitors.

Applicants should hold a DBS check, be IT fluent, and demonstrate excellent English. The role offers a steady schedule, uniform, and benefits at a premier London destination.

Qualifications

• DBS check required prior to employment.
• Proficient with PC, tablet, phone and email systems.
• Excellent written and spoken English with strong grammar.
• Flexible to cover night shifts and varying workload.

Responsibilities

• Provide energetic, proactive Concierge service to residents.
• Share information about Battersea Power Station and local amenities.
• Handle inbound calls/emails and respond with solutions.
• Complete reporting, fault logging, and audits accurately.
• Support site safety by following access control and signing in guests.
• Attend required training and maintain SOP knowledge.
• Maintain a professional appearance in uniform and be punctual.
• Collaborate with colleagues to share workload.

Skills

DBS check

IT literacy

English proficiency

Flexibility

Job description

Battersea Power Station is seeking a Night Residential Concierge to provide proactive resident support on the 8pm–8am shift. You will work 16 shifts per month, handle inquiries, log faults, and help maintain a safe, welcoming environment for residents and visitors.

Applicants should hold a DBS check, be IT fluent, and demonstrate excellent English. The role offers a steady schedule, uniform, and benefits at a premier London destination.