Premium Private Practice Reception & Care Coordinator

Confidential; Surrey Heath; In loco; GBP 26.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Business mileage paid at 45p per mile

Full training on all practiceprocedur

Small team working directly with CEO

Descrizione del lavoro

Confidential private GP and dental membership practice on the Surrey Heath/Berkshire border is seeking a Receptionist / Patient Care Coordinator. You will run the front of the practice, working closely with the CEO and Medical Director to ensure smooth operations and exceptional patient care.

You will manage diaries, clinics, referrals, membership, stock and payments, becoming the go-to person for patients and staff alike.

Competenze

• Front-of-house or patient coordination experience in healthcare or private clubs.
• Polished phone & face-to-face manner for high-expectation clients.
• Excellent diary, tracker and process management skills.
• Shows ownership and follows tasks through to completion.
• Familiar with practice management systems, CRM and MS 365/SharePoint.
• Good numeracy for invoicing and payments.
• Upholds confidentiality and GDPR.
• Has a UK driving licence and car for business mileage.

Mansioni

• Manage front-of-house operations and greet patients, handle calls and emails, convert inquiries to bookings.
• Coordinate weekly and daily clinics, ensuring bookings, payments, paperwork and supplies are ready.
• Handle clinical admin like blood tests, referrals and lab collections; maintain trackers.
• Manage membership renewals and health checks; keep CRM up to date.
• Handle payments, invoices and monthly statements; chase outstanding items.
• Oversee stock and facility opening/closing each day.
• Support CEO and Medical Director, update on projects, liaise with external suppliers.

Conoscenze

Front-of-house coordination

Phone & in-person communication

Highly organised

Ownership & drive

Practice management systems

CRM & Microsoft 365

Invoicing & payments

Confidentiality & GDPR

Driving licence & car

Strumenti

CRM software

MS 365/SharePoint

Descrizione del lavoro

Confidential private GP and dental membership practice on the Surrey Heath/Berkshire border is seeking a Receptionist / Patient Care Coordinator. You will run the front of the practice, working closely with the CEO and Medical Director to ensure smooth operations and exceptional patient care.

You will manage diaries, clinics, referrals, membership, stock and payments, becoming the go-to person for patients and staff alike.