Premium F&B Team Member — Luxury Tea Room

Fiskars Group; Barlaston; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Free onsite gym

Flexible holidays

Free on-site parking

Staff discount

Pension scheme

Employee assistance programme

Job summary

Fiskars Group’s Wedgwood Tea Room in Barlaston is seeking a Food & Beverage Team Member for a fixed-term Christmas role. You will welcome guests, assist with events and conferences, and help deliver a luxury guest experience on Saturdays and Sundays, with occasional evenings.

Immediate start with full availability required for November and December dates. This part-time role offers on-site benefits, staff discounts, and opportunities to learn within a renowned heritage venue as part of a

Qualifications

• Preferably have previous experience of working in a hospitality role.
• Demonstrate confidence and enthusiasm in meeting, greeting and building rapport with guests.
• Be confident (or a quick learner) in using Gamma, Collins & Hospitality systems for bookings and ticket handling.
• Possess an eye for detail and be focused on delivering excellent customer service standards.
• Have the ability to communicate effectively and work well in a team, including the wider World of Wedgwood team.
• Be well presented with a ‘can-do’ attitude.

Responsibilities

• Welcome guests and deliver the ultimate luxury experience.
• Involved in delivering exciting events and conferences.
• Support bookings and ticket handling using Gamma, Collins & Hospitality systems.
• Work as part of the World of Wedgwood team to ensure high service standards.

Skills

Hospitality experience

Customer service

Guest interaction

Teamwork

Communication

Booking systems

Tools

Gamma

Collins

Booking systems

Job description

Fiskars Group’s Wedgwood Tea Room in Barlaston is seeking a Food & Beverage Team Member for a fixed-term Christmas role. You will welcome guests, assist with events and conferences, and help deliver a luxury guest experience on Saturdays and Sundays, with occasional evenings.

Immediate start with full availability required for November and December dates. This part-time role offers on-site benefits, staff discounts, and opportunities to learn within a renowned heritage venue as part of a