Luxury F&B Guest Experience Associate

Fiskars; Hempstalls; In loco; GBP 18.000 - 24.000; Tempo pieno

Descrizione del lavoro

Fiskars is seeking a Food & Beverage Team Member for a fixed-term contract to help deliver a luxury guest experience at Wedgwood. You will welcome guests, maintain the brand’s service standards, and support events and enquiries across the site.

Ideal candidates are enthusiastic, professional, well-presented and capable of working as part of a team. Hospitality experience is welcome, but quick learners with a passion for service are encouraged to apply.

Competenze

• Friendly, confident and enthusiastic when meeting and welcoming guests.
• Passionate about providing excellent customer service.
• Well presented, professional and attentive to detail.
• A great communicator who enjoys working as part of a team.
• Comfortable using technology, or confident in learning systems such as Collins & Hospitality.
• Positive, flexible and someone with a genuine 'can-do' attitude.

Mansioni

• Welcoming and looking after our guests with a warm, friendly approach.
• Delivering the high standards of service associated with the Wedgwood brand.
• Building positive relationships with guests and creating a memorable experience.
• Supporting exciting events, conferences and activities across the site.
• Assisting with bookings and general enquiries.
• Helping to maintain a welcoming, professional and beautifully presented environment.

Conoscenze

Guest-facing hospitality

Customer service

Communication

Teamwork

Attention to detail

Tech-savvy / learning systems

Strumenti

Collins & Hospitality

Descrizione del lavoro

Fiskars is seeking a Food & Beverage Team Member for a fixed-term contract to help deliver a luxury guest experience at Wedgwood. You will welcome guests, maintain the brand’s service standards, and support events and enquiries across the site.

Ideal candidates are enthusiastic, professional, well-presented and capable of working as part of a team. Hospitality experience is welcome, but quick learners with a passion for service are encouraged to apply.