Front of House Team Member - Part Time

Oken Tea Rooms; Warwick; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Pension contributions

Job summary

Oken Tea Rooms in Warwick is seeking a friendly Front of House Team Member for part-time hours. You will warmly greet customers, take orders, prepare beverages and light foods, and keep the cafe clean and welcoming.

Join a small, close-knit team, support the baristas, ensure accurate payments, restock supplies, and follow hygiene procedures. Pension contributions and a competitive hourly rate are negotiable based on experience.

Qualifications

• Experience in customer-facing roles is essential.
• Friendly, reliable and customer-focused attitude.
• Ability to take orders and process payments accurately.
• Willingness to assist with food preparation and service.
• Good communication with kitchen and barista team.

Responsibilities

• Greet customers and provide attentive service.
• Take orders and handle payments accurately.
• Prepare and serve tea, coffee and beverages; assist with barista duties.
• Serve food and clear/reset tables; maintain clean areas.
• Restock displays and service items; assist with opening/closing duties.
• Follow hygiene, allergen, and health & safety procedures.

Skills

Welcoming customers

Customer service

Cash handling

Teamwork

Barista-style coffee

Job description

Join our friendly independent tea rooms!

Location: 20 Castle Street, Warwick, CV34 4BP

Hours: Part-Time 15-25 hours per week

Contract: Permanent, part-time

About us

We are a welcoming, independent tea rooms with a passion for great food, quality teas and coffees, and friendly, personal service.

We are looking for an enthusiastic, reliable and customer-focused Front of House Team Member to join our small, friendly team. We pride ourselves on creating a relaxed and inviting atmosphere where customers can enjoy freshly prepared food, delicious cakes, speciality teas and excellent coffee.

If you enjoy working with people, take pride in creating a lovely customer experience and like being part of a close-knit team, we would love to hear from you!

The role

As a key member of our Front of House team, you will help ensure that every customer receives a warm welcome and excellent service, while keeping the tea rooms running smoothly throughout the day.

• - Welcoming customers and providing friendly, attentive service.
• - Taking customer orders and processing payments accurately.
• - Preparing and serving tea, coffee and other beverages, including barista-style coffee where required.
• - Serving food and drinks to customers and ensuring orders are presented to a high standard.
• - Clearing and resetting tables and maintaining clean, tidy customer areas.
• - Keeping counters, displays and service areas clean, organised and well presented.
• - Restocking fridges, displays, crockery, cutlery and other service items.
• - Supporting the team with opening and closing duties.
• - Assisting with the preparation and presentation of cakes, light refreshments and other food items, where required and appropriately trained.
• - Communicating effectively with the kitchen and barista team to ensure efficient service.
• - Following food hygiene, allergen, health and safety and cleaning procedures.
• - Helping with general tasks across the tea rooms during busy periods, including restocking supplies and supporting colleagues wherever needed.

pension contributions and hourly wage negotiable depending on industry experience

£13.50 per hour, negotiable based on experience