Food & Beverage Team Member

Fiskars Group; Barlaston; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Free onsite gym

Flexible holidays

Free on-site parking

Staff discount

Pension scheme

Employee assistance programme

Job summary

Fiskars Group’s Wedgwood Tea Room in Barlaston is seeking a Food & Beverage Team Member for a fixed-term Christmas role. You will welcome guests, assist with events and conferences, and help deliver a luxury guest experience on Saturdays and Sundays, with occasional evenings.

Immediate start with full availability required for November and December dates. This part-time role offers on-site benefits, staff discounts, and opportunities to learn within a renowned heritage venue as part of a

Qualifications

• Preferably have previous experience of working in a hospitality role.
• Demonstrate confidence and enthusiasm in meeting, greeting and building rapport with guests.
• Be confident (or a quick learner) in using Gamma, Collins & Hospitality systems for bookings and ticket handling.
• Possess an eye for detail and be focused on delivering excellent customer service standards.
• Have the ability to communicate effectively and work well in a team, including the wider World of Wedgwood team.
• Be well presented with a ‘can-do’ attitude.

Responsibilities

• Welcome guests and deliver the ultimate luxury experience.
• Involved in delivering exciting events and conferences.
• Support bookings and ticket handling using Gamma, Collins & Hospitality systems.
• Work as part of the World of Wedgwood team to ensure high service standards.

Skills

Hospitality experience

Customer service

Guest interaction

Teamwork

Communication

Booking systems

Tools

Gamma

Collins

Booking systems

Job description

At Fiskars Group we are unified and driven by our common purpose: pioneering design to make the everyday extraordinary. Join our team and seize the extraordinary opportunity to influence the everyday!We are looking for a Food & Beverage Team Member to work within our iconic Wedgwood Tea Room at our award-winning tourist destination, World of Wedgwood. World of Wedgwood is the home of Stoke-on-Trent’s most prestigious ceramics brand, Wedgwood, in Barlaston (5 minutes from Trentham).Reporting to the Restaurant Manager, you will welcome all guests and deliver the ultimate luxury experience. You will be involved in delivering exciting events and conferences and become part of a site that is growing rapidly with new facilities and activities.To be a successful Food & Beverage Team Member you will:preferably have previous experience of working in a hospitality role, ideally within a similar environmentdemonstrate confidence and enthusiasm in meeting, greeting and building a rapport with guestsbe confident (or a quick learner) in using Gamma, Collins & Hospitality systems for bookings and ticket handlingpossess an eye for detail and be focused on delivering excellent customer service standardshave the ability to communicate effectively and work well in a team, including the wider World of Wedgwood teambe well presented with a ‘can-do’ attitudeThis is a fixed term part time Christmas role until January 3rd 2027, working 12 hours per week over 2 days from 7, predominately on a Saturday and Sunday. (Evening work may be required on occasion by prior arrangement).Immediate start with full availability required for the following dates:November - 28th / 29thDecember - 5th / 6th / 12th / 13th / 18th - 24thWhat we can offer you:free onsite gym (accessible 24 hours a day, 7 days a week)flexible holidayssociable working hoursfree on-site parkingstaff discount within the World of Wedgwood and on products within the Fiskars Group brand portfoliopension schemeemployee assistance programmeLast day of application:2026-11-08*****At Fiskars Group, we value providing benefits that matter to you and cater to our diverse global workforce, no matter where you are in the world. While benefits may vary based on location, here are some of the incredible offerings you can expect when joining our team:Competitive Compensation: We ensure that our employees are fairly compensated based on industry standards and local market factors.Health and Wellness: Your well-being matters to us, no matter where you are. We offer various health and well-being focused programs like onsite gym and cycle to work scheme.Employee Support: Life happens, and we’re here to support you. We offer employee assistance programs and resources to address local needs, offering confidential counseling, financial guidance, and other valuable support services.Work-Life Balance: We understand the need for balance in your life. Our paid time off plans and flexible work arrangements and policies are designed to accommodate local customs and personal commitments, enabling you to thrive in both your professional and personal life.Professional Development: We believe in nurturing talent and supporting professional growth. Through training programs, skill development initiatives and learning resources, we empower our employees to reach their full potential.Future Planning: We care about your future. We offer pension plan contributions (both company and employee contribute) providing you with financial security in your post-work yearsInclusive and Diverse Environment: We value diversity and promote inclusivity. Join a workplace where your unique background and perspectives are celebrated, fostering collaboration and respect across all our markets.Recognition and Rewards: We believe in celebrating and recognizing the contributions of our employees worldwide. Our recognition programs are designed to acknowledge exceptional performance and achievements, ensuring that your efforts are celebrated and valued.Employee Discounts: We want to ensure our team members make each day the extraordinary with use of our products and offer product discounts across our brands.Other benefits: Free onsite parkingPlease note that specific benefits may vary based on local regulations, market conditions, and other factors. We are committed to providing competitive and meaningful benefits to our employees in every market we operate.*****Pioneering design to make the everyday extraordinaryFiskars Group (FSKRS, Nasdaq Helsinki) is the global home of design-driven brands for indoor and outdoor living. Since 1649, we have designed products of timeless, purposeful, and functional beauty, while driving innovation and sustainable growth. In 2025, Fiskars Group’s global net sales were EUR 1.1 billion, and we had approximately 6,600 employees. We have two Business Areas (BA), Vita and Fiskars.BA Vita offers products in the high-end homeware segment as well as fine branded jewelry. Its desirable brands include Georg Jensen, Royal Copenhagen, Wedgwood, Moomin Arabia, Iittala and Waterford. In 2025, BA Vita’s reported net sales were EUR 613 million, and it had approximately 5,000 employees.BA Fiskars offers functional innovations in the gardening and outdoor categories, in addition to the scissors and creating, as well as cooking categories. The brands include Fiskars and Gerber. In 2025, BA Fiskars’ net sales were EUR 522 million, and it had approximately 1,300 employees.Read more: fiskarsgroup.com