Premium Eyewear Stylist & Tech-Driven Retail Assistant

Vision Express; Dundee; On-site; GBP 19,000 - 27,000; Full time

Benefits offered by this job

Frames allowance

33 days holiday

Family & friends discounts

Free eye tests

Employee wellbeing support

OneSight Foundation support

Job summary

Vision Express in the United Kingdom is recruiting a Retail Optical Assistant to combine excellent customer service with premium eyewear expertise. You will engage customers, offer product recommendations, assist with fittings and minor repairs, and support eye health services using the latest optical technology.

This full-time role includes generous benefits, bonus potential, staff discounts, and opportunities to grow within a global optical leader backed by EssilorLuxottica.

Qualifications

• Confident engaging with customers and recommending products.
• Positive team player with a can-do attitude.
• Strong communicator who listens and understands customer needs.

Responsibilities

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

Skills

Customer service

Product advice

Communication

Team player

Digital tools

Eyewear passion

Job description

Vision Express in the United Kingdom is recruiting a Retail Optical Assistant to combine excellent customer service with premium eyewear expertise. You will engage customers, offer product recommendations, assist with fittings and minor repairs, and support eye health services using the latest optical technology.

This full-time role includes generous benefits, bonus potential, staff discounts, and opportunities to grow within a global optical leader backed by EssilorLuxottica.