Premium Eyewear Advisor with Tech & Bonus Potential

Vision Express (UK) Limited; Wilmslow; On-site; GBP 16,000 - 21,000; Full time

Benefits offered by this job

Frame discount

Lenses unlimited spend

33 days holiday

Friends & family discounts + free eye

Wellbeing support

OneSight Foundation volunteering

Job summary

Vision Express is hiring a Retail Optical Assistant to deliver outstanding customer service in a fast-paced eyewear environment. You’ll advise on frames, assist with fittings, and support eye-care tech with a friendly, knowledgeable approach.

This role offers generous employee benefits, including monthly bonuses, generous holiday allowance, and access to eyecare discounts. Join a growing team backed by EssilorLuxottica and help customers see better every day.

Qualifications

• Confidently engage with customers and provide product recommendations.
• Comfortable adjusting frames and assisting with fittings.
• Willingness to learn pre-screening eye tests using optical technology.
• Team player with positive attitude.

Responsibilities

• Deliver personalised customer service and product advice.
• Assist with fittings and minor repairs.
• Support pre-screening eye tests using optical technology.
• Carry out store admin and support tasks.

Skills

Customer service

Strong communication

Digital tools

Job description

Vision Express is hiring a Retail Optical Assistant to deliver outstanding customer service in a fast-paced eyewear environment. You’ll advise on frames, assist with fittings, and support eye-care tech with a friendly, knowledgeable approach.

This role offers generous employee benefits, including monthly bonuses, generous holiday allowance, and access to eyecare discounts. Join a growing team backed by EssilorLuxottica and help customers see better every day.