Premium Events Service Lead

Delaware North; Sunderland; On-site; GBP 20,930 - 26,390; Part time

Benefits offered by this job

Competitive weekly pay

Attendance bonus

Free meal on event days

Experience at major sporting events

Job summary

Delaware North UK is hiring a casual Board Room Manager at Stadium of Light in Sunderland, Tyne and Wear. You will lead teams of waiters, bartenders and supervisors to deliver first‑class experiences to premium guests, ensuring exceptional guest service.

Shifts are casual, mainly evenings and weekends, with weekly pay and opportunities to pick up extra shifts. You will coordinate with culinary teams, maintain health and safety standards, and train staff to uphold high service standards during

Qualifications

• Experience leading hospitality teams in premium environments.
• Knowledge of food & beverage operations.
• Willingness to work evenings and weekends.
• No degree required.

Responsibilities

• Lead and oversee delivery of food and beverage service in a premium environment, managing team members.
• Prepare and organise the space before meetings and events for timely service.
• Train, develop, and motivate team members with open communication for feedback.
• Maintain guest relations and high service standards, addressing concerns promptly.
• Ensure compliance with health & safety, food hygiene, licensing laws, and trading standards.

Skills

Leadership

Team management

Customer service

Communication

Attention to detail

Planning

Job description

Delaware North UK is hiring a casual Board Room Manager at Stadium of Light in Sunderland, Tyne and Wear. You will lead teams of waiters, bartenders and supervisors to deliver first‑class experiences to premium guests, ensuring exceptional guest service.

Shifts are casual, mainly evenings and weekends, with weekly pay and opportunities to pick up extra shifts. You will coordinate with culinary teams, maintain health and safety standards, and train staff to uphold high service standards during