Premium Dining Waiter/Waitress — VIP Service & Perks

Soho House via Caterer.com; Greater London; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Team meal on shift

Soho Friends Membership

50% team discount on food & drink

Staff room rates

Health cash plan

Dental plan

Birthday day off after 1 year

Staff discount on Cowshed & Soho Home

2 paid charity days with Soho Impact

Free counselling sessions

Cookhouse & House Tonic programmes

Continuous training

Team events

Job summary

Soho House in London is seeking a waiter to deliver refined, attentive service to members and guests. You will greet, take orders, and coordinate with kitchen and bar to ensure a seamless dining experience.

You'll provide menu recommendations, accommodate dietary needs, and maintain pristine tables and surroundings. The role offers competitive pay, staff benefits, and opportunities for ongoing training and career development.

Qualifications

• 2–3 years in a similar high-end dining environment.
• Thrives in fast-paced, high-volume environments and remains calm under pressure.
• Hospitable, approachable, and passionate about customer service.

Responsibilities

• Warmly greet members and guests, introduce menus and engage on seating.
• Take accurate food and drink orders and accommodate allergies or dietary needs.
• Coordinate with kitchen and bar staff to ensure timely and correct order delivery.
• Provide knowledgeable recommendations on menu items and pairings.
• Maintain exceptional table service by refilling water and beverages as needed.
• Keep the dining area clean and well set, including resetting tables.
• Handle member requests and special accommodations to create memorable experiences.
• Process payments via card or app and assist with checkout.
• Uphold discretion and professionalism, especially with VIPs.
• Participate in team briefings, tastings, and collaborative tasks.

Skills

High-end dining experience

Customer service excellence

Team player

Flexibility (weekends/holidays)

Job description

Soho House in London is seeking a waiter to deliver refined, attentive service to members and guests. You will greet, take orders, and coordinate with kitchen and bar to ensure a seamless dining experience.

You'll provide menu recommendations, accommodate dietary needs, and maintain pristine tables and surroundings. The role offers competitive pay, staff benefits, and opportunities for ongoing training and career development.