Fine-Dining Waiter/Waitress — VIP Service & Perks

Soho House; London Borough of Hackney; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Weekly Pay

Team meal while on shift

Soho Friends Membership

50% Team discount on Food Drink

Staff Room Rates

Health Cash Plan

Dental Plan

Birthday Day Off after 1 year

Up to 50% Staff Discount on Cowshed

2 days paid for charity (Soho Impact)

Free Counselling Sessions

Cookhouse Tonic training

Continuous training

Team Events

Job summary

Soho House is seeking a waiter to deliver refined, attentive service to our members and guests. You will greet guests, take orders, make recommendations, and coordinate with kitchen and bar staff to ensure a smooth dining experience that mirrors the Club’s high standards.

In this role you’ll maintain a pristine dining area, accommodate dietary needs, handle payments via card or Soho House App, and contribute to a memorable visit.

Qualifications

• 2-3 years in a similar high-end dining environment.
• Ability to work in fast-paced, high-volume settings.
• Hospitable, approachable and customer-focused.
• Comfort with the Club’s standards and training schedule.
• Flexible shifts including weekends and holidays.

Responsibilities

• Warmly greet members, explain menus, and engage guests on seating.
• Take accurate food and drink orders, noting dietary needs.
• Coordinate with kitchen and bar to ensure timely delivery.
• Recommend menu items and wine pairings to guests.
• Maintain top-tier table service and proactively refresh beverages.
• Keep the dining area clean and tables prepared.
• Handle member requests with discretion to create memorable experiences.
• Process payments via card or Soho House App.
• Uphold confidentiality and professionalism with VIPs.
• Attend briefings, tastings, and support colleagues as needed.

Skills

Customer service

Teamwork

Under pressure

Hospitality mindset

Communication

Job description

Soho House is seeking a waiter to deliver refined, attentive service to our members and guests. You will greet guests, take orders, make recommendations, and coordinate with kitchen and bar staff to ensure a smooth dining experience that mirrors the Club’s high standards.

In this role you’ll maintain a pristine dining area, accommodate dietary needs, handle payments via card or Soho House App, and contribute to a memorable visit.