Premier Reception Manager - Lead Front of House

Vacherin; Greater London; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Personal development and training

Life assurance scheme

Pension scheme

Holiday allowance

Healthcare support app

Eye care

Wellbeing strategy

Employee Assistance Programme

Discount vouchers

Volunteering days

Professional subscriptions

Job summary

Vacherin, a premium hospitality team in London, seeks a Reception Manager to lead the reception and switchboard, ensuring top client care and smooth operations. You’ll supervise reception and cleaners, coordinate with Security, Facilities, IT and Catering, and deliver a seamless guest experience.

The role requires strong leadership, superb organisation, and a proactive approach to improving workplace services. Competitive salary and discretionary bonus offered. Based in City of London.

Qualifications

• Experience leading front-of-house teams in premium hospitality or corporate settings.
• Proven ability to deliver high levels of client care and guest experience.
• Strong communication with clients, visitors, vendors and internal teams.

Responsibilities

• Lead and coordinate the reception team with high service standards and cover.
• Provide warm, professional welcome to clients and guests; anticipate needs.
• Oversee reception, meeting rooms, client areas; ensure cleanliness and readiness.

Skills

Reception management

Front of House leadership

Customer service

Stakeholder communication

Organised multitasking

Facilities coordination

Job description

Vacherin, a premium hospitality team in London, seeks a Reception Manager to lead the reception and switchboard, ensuring top client care and smooth operations. You’ll supervise reception and cleaners, coordinate with Security, Facilities, IT and Catering, and deliver a seamless guest experience.

The role requires strong leadership, superb organisation, and a proactive approach to improving workplace services. Competitive salary and discretionary bonus offered. Based in City of London.