Reception Manager

Compass Group PLC; Camden Town; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Personal development

Life assurance

Pension scheme

Holiday allowance

Healthcare support app

Eye care

Wellbeing programme

Discount vouchers

Job summary

Vacherin, part of Compass Group UK&I, is seeking an experienced Reception Manager to lead our front‑of‑house in a professional corporate environment in London. This hands‑on role combines team leadership with day‑to‑day operations to deliver a welcoming, polished visitor experience.

You will manage the reception team, meet and greet visitors, cover reception when needed, coordinate with facilities and cleaning colleagues, and ensure meeting rooms and client areas are presented to the highest

Qualifications

• Direct corporate reception experience is highly desirable.
• Hospitality or retail experience with strong front‑of‑house leadership is transferable.
• Previous corporate reception experience is preferred.
• Experience leading or supervising a front‑of‑house team is required.
• Strong customer service and communication skills are essential.
• Professional, polished and confident in a corporate environment.
• Excellent attention to detail and a proactive hands‑on approach.
• Comfortable supporting the wider operation when needed.

Responsibilities

• Lead, manage and support the reception team.
• Meet and greet visitors, delivering an excellent first impression.
• Provide hands‑on reception and front‑of‑house cover when required.
• Support facilities‑related tasks across the site.
• Liaise with the cleaning team to maintain high standards.
• Ensure meeting rooms and client areas are well presented and maintained.

Skills

Front‑of‑house leadership

Customer service

Communication skills

Attention to detail

Hands-on leadership

Corporate reception experience

Team supervision

Job description

We're looking for an experienced Reception Manager to lead our front‑of‑house operation within a professional corporate environment. This is a hands‑on role where you'll manage and support the reception team while remaining actively involved in the day‑to‑day operation. You'll be responsible for creating a welcoming and professional experience for visitors and ensuring reception, meeting rooms and client‑facing areas are maintained to a high standard.,

• Lead, manage and support the reception team
• Meet and greet visitors, delivering an excellent first impression
• Provide hands‑on reception and front‑of‑house cover when required
• Support with facilities‑related tasks across the site
• Liaise with the cleaning team to maintain high standards
• Ensure meeting rooms and client areas are well presented and maintained
• Maintain consistently high standards of service, presentation and professionalism
  Candidates with direct corporate reception experience would be particularly well suited to this role. Experience from hospitality or retail may also be considered where there is strong transferable front‑of‑house and leadership experience.
• Previous corporate reception experience
• Experience leading or supervising a front‑of‑house team
• Strong customer service and communication skills
• Professional, polished and confident in a corporate environment
• Excellent attention to detail
• A proactive, hands‑on approach
• Comfortable supporting the wider operation when needed
  At Vacherin, our values are at the heart of everything we do. We are Precise in delivering exceptional food and service, Personal in the way we build genuine relationships and care for others, and Bold in embracing new ideas, creativity and innovation. Together, we create memorable experiences for our clients while supporting each other to grow and succeed.

Are you passionate about food, drink and exceptional service? Would you like to join an award‑winning hospitality team and still make it home for dinner? We're looking for a Reception Manager to join our team in London.

Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.

Benefits

• Personal Development and Training opportunities
• Life assurance scheme
• Pension scheme
• Holiday allowance
• Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
• Eye care
• A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance
• Family friendly support
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Volunteering days
• Professional subscriptions
• Recognition schemes and people awards
• Long service awards
• Access to some great high street discount vouchers

Job Reference: com/2810/48828001/52843251/SU #Vacherin Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!