Pre-Delivery Inspection Administrator

Cox Automotive; Market Harborough; On-site; GBP 24,000 - 30,000; Full time

Job summary

Cox Automotive, through its Manheim Vehicle Solutions division, seeks a Pre-delivery Inspection Administrator in our Bruntingthorpe site. The role focuses on administering PDI checks, data entry, and coordinating between technicians and front-of-house teams to ensure high standards for vehicle preparation.

You will join a busy PDI Centre, with full training provided and a Monday–Friday 40-hour week. A full UK driving licence and strong communication skills are essential to success in this role.

Qualifications

• Full UK driving licence (minimum 12 months).
• Strong oral and written communication skills.
• Proven time management and ability to meet deadlines.
• Capable of remaining calm under pressure in a fast-paced environment.
• Competence with manufacturer-supported systems and digital tools.
• Experience working within structured regulations and procedures.
• Customer-facing experience with issue resolution.
• Excellent customer service and interpersonal skills.
• Strong data entry and high accuracy.
• Proactive, adaptable, and collaborative.

Responsibilities

• Deliver high-quality work within set deadlines by managing your workload.
• Coordinate administrative processes for vehicle preparation checks with technicians.
• Liaise with Front of House to prioritise tasks based on needs.
• Maintain professional standards with colleagues, customers and partners.
• Ensure PDI Centre administration complies with internal policies and brand requirements.
• Accurately record and update vehicle data in relevant systems.
• Engage in ongoing learning to stay current with vehicle products and market trends.
• Collaborate with team to meet departmental goals and service targets.
• Demonstrate strong time management and organisational skills under pressure.
• Assign tasks to workshop teams and provide clear direction as needed.
• Offer cross-department support to ensure seamless service delivery.

Skills

Driving licence

Communication skills

Time management

Attention to detail

Customer service

Administrative skills

Digital tools

Tools

Manufacturer systems

Job description

Pre-delivery Inspection Administrator

Bruntingthorpe

£27,144

40 hours per week (Mon – Fri)

Accelerate your career with a company that leads the way!

Manheim Vehicle Solutions, part of the Cox Automotive Group, is a dynamic and evolving business supporting customer de-fleet and handover services. Within our PDI (Pre-Delivery Inspection) workshop, the scope of work ranges from standard vehicle checks to rectifying mechanical and electrical faults.

As vehicle technology continues to advance, so does the nature of our work. To ensure our team remains up to date with the latest manufacturer developments, full training is provided on an ongoing basis.

Our team members are responsible for delivering all customer-defined requirements with precision and professionalism, consistently achieving operational and customer service excellence.

About The Role

The Pre-Delivery Inspection (PDI) Department is responsible for the preparation of new vehicles for key manufacturing clients, including Jaguar Land Rover, Ford, Hyundai and Nissan. Our role is to provide peace of mind to our customers by ensuring that all vehicles meet the highest brand standards both mechanically and cosmetically - in line with manufacturer guidelines.

As a PDI Administrator, you will provide efficient and effective administrative support to the PDI Centre Team. You will play a vital role in ensuring all administrative tasks are completed accurately and in alignment with our company values and operational standards.

What You’ll Be Doing

• Deliver high-quality work within set deadlines by managing your own workload effectively, focusing on efficiency and task prioritisation.
• Coordinate the administrative processes for vehicle preparation checks ahead of completion by trained technicians.
• Liaise with the Front of House Team to prioritise vehicle preparation tasks based on operational needs.
• Uphold the highest standards of professionalism, courtesy, and integrity when interacting with colleagues, customers, and partners.
• Ensure PDI Centre administration is fully compliant with internal policies and external brand requirements.
• Accurately record and maintain up-to-date vehicle data in relevant systems.
• Embrace continuous learning and development to stay current with evolving vehicle products and market trends.
• Work collaboratively within a team to successfully meet departmental objectives and service delivery targets.
• Demonstrate strong time management and organisational skills, working effectively under pressure to meet tight deadlines.
• Assign tasks to workshop teams, providing clear direction and support to relevant departments.
• Offer guidance and assistance across business areas when required, ensuring consistent service delivery.

What We’re Looking For

• A full UK driving licence held for a minimum of 12 months.
• Strong oral and written communication skills, with the ability to provide clear and concise instructions.
• Proven time management skills and the ability to prioritise workload effectively to meet deadlines.
• Ability to remain calm and focused under pressure in a fast-paced environment, while maintaining attention to detail.
• Competence in using manufacturer-supported systems and digital tools.
• Experience working within structured regulations and procedural frameworks.
• Previous customer-facing experience, with the ability to handle queries and resolve issues to mutual satisfaction.
• Excellent customer service and interpersonal skills.
• Strong administrative and data entry capabilities, with a high level of accuracy.
• Proactive mindset with the ability to use initiative and adapt to change quickly.
• A collaborative approach, working effectively with other departments to deliver a seamless and professional service.

We’re Committed to Inclusion

We are proud to be an inclusive and equal opportunity employer. We celebrate diversity in all its forms. We are a place where you can be you.