Practice Secretary

The Methodist Church in Britain; Nottingham; On-site; GBP 15,000 - 21,000; Full time

Job summary

The Saxon Spires Practice in Nottingham is seeking a temporary GP secretary for three months with a view to permanent. The role involves typing letters and reports, creating and tracking patient referrals (including same-day urgent ones), and liaising with hospitals and community services.

You'll work within a busy practice team in a training environment, supporting all grades of staff with admin tasks, maintaining filing systems, and helping train new team members.

Qualifications

• GCSE English and Maths at grade C or above, or an equivalent qualification.
• Experience of working in a GP practice.
• Excellent keyboard and IT skills.
• Good spelling and grammar.
• Knowledge of the EMIS clinical system is a plus.

Responsibilities

• Create and send referrals as directed by clinicians, using templates, processing urgent referrals the same day and booking hospital appointments.
• Maintain the e-referral advice and guidance work list, keep up to date with referral pathways and inform colleagues of changes.
• Liaise with hospital services and external agencies on GP and patient enquiries.
• Type letters, reports, patient referrals and minutes accurately and promptly.
• Provide a medical secretary service for GPs and health professionals as required.
• Check the generic email address.
• Establish and maintain filing and administrative systems that are accessible and secure.
• Take incoming and make outgoing calls, taking messages and dealing with queries.
• Maintain the clinical system accurately and securely.
• Support all grades of staff with general administrative tasks as requested.
• Help train and develop new team members.
• Share the workload with the secretarial team, following practice procedures.

Skills

Typing

IT Skills

Spelling & Grammar

Education

GCSE English & Maths

Tools

EMIS

Job description

This temporary secretarial post at The Saxon Spires Practice, a rural GP practice across two sites, is for three months with a view to permanent. The core of the work is typing letters and reports, creating and tracking patient referrals including same-day urgent ones, and liaising with hospitals and community services. Working in a busy environment with the wider practice team, it sits within a training practice that also hosts trainee registrars. Prior experience of working in a GP practice is essential.

What the job involves

• Create and send referrals as directed by clinicians, using templates, processing urgent referrals the same day and booking hospital appointments
• Maintain the e-referral advice and guidance work list, keep up to date with referral pathways and inform colleagues of changes
• Liaise with hospital services and external agencies such as community services on GP and patient enquiries
• Type letters, reports, patient referrals and minutes accurately and promptly
• Provide a medical secretary service for GPs and health professionals as required
• Check the generic email address
• Establish and maintain filing and administrative systems that are accessible and secure
• Take incoming and make outgoing calls, taking messages and dealing with queries
• Maintain the clinical system accurately and securely
• Support all grades of staff with general administrative tasks as requested
• Help train and develop new team members
• Share the workload with the secretarial team, following practice procedures

What’s required

Qualifications

• GCSE English and Maths at grade C or above, or an equivalent qualification

Experience

• Experience of working in a GP practice

Skills & knowledge

• Excellent keyboard and IT skills
• Good spelling and grammar

Nice to have

• 12 months' experience in this role
• Knowledge of the EMIS clinical system