Practice Operations Executive

Michael Page (UK); London; On-site; GBP 100,000 - 125,000; Full time

Job summary

An established industry player seeks a Practice Operations Executive to enhance their billing processes and support legal teams in a top-tier international law firm. This role involves coordinating billing, liaising with lawyers, and utilizing software like Timesheet Writer and Service Now to ensure efficiency. The ideal candidate will have a background in professional services, strong Microsoft Office skills, and a knack for customer service. Join a dynamic team in a prestigious environment where your contributions will directly impact operations and client satisfaction.

Qualifications

• Experience as a PA or Paralegal in professional services.
• Proficient in Microsoft Office applications.

Responsibilities

• Coordinate billing processes and liaise with legal teams.
• Utilize software for narrative remediation and track tasks.

Skills

Customer Service Orientation

Proficiency in Microsoft Office

Billing Coordination

Communication Skills

Tools

Timesheet Writer

Service Now

Job description

• Practice Operations Executive
• Top tier international law firm based in London

About Our Client

Top tier international law firm based in London.

Job Description

As a Practice Operations Executive, you will:

• Co-ordinate the billing process in the practice groups.
• Liaise between lawyers and practice group support legal teams in invoice preparation and issue final invoices working with the revenue team.
• Work closely with PEs and PTAs for their assistance with billing.
• Ensure a streamlined process from aspects of time capture, narrative edits, as well as matter set up and remediation.
• Utilize software to manage the narrative remediation process, such as Firm applications like Timesheet writer.
• Use Service Now to track tasks required for the Revenue team.
• Liaise with partners and associates on queried debts and unpaid invoices, escalating when required.
• Perform ad hoc tasks as needed.

The Successful Applicant

• Has worked as a PA or Paralegal in the professional services environment.
• Proficiency in Microsoft Office - Excel, Word, and Outlook.
• Confident in suggesting new ideas or ways of doing things.
• Excellent customer service orientation skills.

What's on Offer

The Practice Operations Executive role offers a competitive salary at a top tier international law firm based in London.