Business Development Operations Manager

Carter Murray; Greater London; On-site; USD 100,000 - 120,000; Full time

Job summary

An established industry player is seeking a Business Development Operations Manager to support their BD efforts across the firm. This pivotal role will enhance the sales infrastructure, implement new technologies for client experience, and ensure alignment with business priorities through effective relationship building. The ideal candidate will possess strong communication and leadership skills, and a proven track record in sales operations within a professional services environment. Join a dynamic team where your contributions will shape the future of business development!

Qualifications

• Proven experience in Sales Operations within a professional services environment.
• Ability to build an ecosystem that supports client-facing staff.
• Experience in identifying and implementing automation.

Responsibilities

• Collaborate to improve sales infrastructure across the firm.
• Identify opportunities for automation to enhance client experience.
• Build relationships with stakeholders to enable sales excellence.

Skills

Sales Operations

Relationship Building

Automation Implementation

Communication Skills

Leadership Skills

Job description

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Legal & Professional Services Recruitment Specialist in Business Development, Bids, Marketing, Events & Communication - Consultant

This Business Development Operations Manager sits in a leading professional services firm, to support the Business Development (BD) efforts across the firm. This role is pivotal in ensuring the correct sales infrastructure and support are in place and kept up to date. You will also take ownership of our pursuit feedback programme, ensuring the firms methodology evolves.

Key Responsibilities:

• Collaborate with the Strategic Development Lead to identify and implement strategies for improving the sales infrastructure across the firm.
• Identify opportunities for automation and the implementation of new technologies to enhance client experience and improve the quality of sales outputs while managing cost and capacity.
• Build relationships with key stakeholders to understand their requirements and identify ways to improve support, enabling sales excellence.
• Attend and chair client and internal feedback sessions after bids, capturing learnings and feeding them into our firmwide sales methodology.
• Work with senior members of the Strategic Growth team to learn from our activities and identify ways to adapt the sales pursuits methodology or Account Management Methodology.
• Take responsibility for reporting on team performance and sales performance to key stakeholders.
• Identify Sales & BD training needs across the business to develop and implement a consistent approach to winning work.
• Work closely with the wider Clients & Markets team to ensure a truly integrated approach, including Sectors, Private Clients, Design/multimedia, Digital, External and Internal Comms, Client Experience, and Growth.
• Develop good working relationships with key stakeholders to ensure alignment with business priorities and maximise internal buy-in and engagement with client teams.

Qualifications:

• Proven experience in Sales Operations, with a strong understanding of the sales cycle within a professional services environment.
• Ability to build an ecosystem that supports client-facing staff to be successful in the market.
• Strong relationship-building skills with key stakeholders.
• Experience in identifying and implementing automation and new technologies.
• Excellent communication and leadership skills.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development

• Industries

  Professional Services

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