Practice Operations & Admin Coordinator

Cardiff and Vale University Health Board; Worsley; On-site; GBP 21,000 - 26,000; Full time

Job summary

Walkden Medical Centre in Walkden, Manchester, seeks a motivated Practice Administration Coordinator to join our team. You will work closely with the Practice Manager to deliver timely, responsive admin services for clinical and patient-facing operations.

Role involves back-office clinical admin, EMIS admin coordination, and ensuring safety, quality standards, and GDPR compliance while supporting a positive team culture and excellent patient care.

Qualifications

• GCSE English and Maths A–C required.
• NVQ level 2 qualification.
• Excellent customer service skills and ability to work with patients.
• Experience of EMIS Web, Docman and GP practice administrative systems.
• Strong communication and IT skills.
• Ability to multi-task in a busy GP practice.

Responsibilities

• Clinical Administration Support for back-office and front-line teams.
• Clinical System Administration for EMIS and related platforms.
• Summarising and coding medical notes in EMIS.
• Support Delivery of services and GP contract requirements.
• Maintain regulatory compliance with NHS frameworks (H&S, GDPR).
• Produce performance audits to drive improvement.
• Oversee workflows and shared inboxes.
• Coordinate premises maintenance and safety/compliance tasks.

Skills

Strong communication

IT skills

Customer service

Education

GCSE English & Maths A-C

NVQ level 2

Tools

EMIS Web

Docman

GP practice admin systems

Job description

Walkden Medical Centre in Walkden, Manchester, seeks a motivated Practice Administration Coordinator to join our team. You will work closely with the Practice Manager to deliver timely, responsive admin services for clinical and patient-facing operations.

Role involves back-office clinical admin, EMIS admin coordination, and ensuring safety, quality standards, and GDPR compliance while supporting a positive team culture and excellent patient care.