Medical Practice Administrator: Patient Care & Admin

Gen2; Ulverston; On-site; GBP 21,000 - 26,000; Full time

Job summary

Ulverston Medical Practice is seeking a proactive Business Administrator to join the team from September. You will be a first point of contact for patients, handling enquiries in person and by phone, and provide efficient administrative support in a busy multidisciplinary environment.

You will manage appointments, navigate practice systems (EMIS Web, Docman and Microsoft Office), and maintain confidential patient records with care.

Qualifications

• Experience in reception and administrative duties, ideally in healthcare.
• Proficient IT skills and familiarity with practice systems.
• Clear communication and confidentiality awareness.

Responsibilities

• Act as first point of contact for patients and visitors.
• Provide friendly, professional service in person and over the phone.
• Process appointment bookings and handling enquiries.
• Maintain accurate patient records and confidentiality.

Skills

Reception skills

IT literacy

Communication

Organisation

Telephone etiquette

Education

GCSEs in English and Maths

Tools

EMIS Web

Docman

Microsoft Office

Job description

Ulverston Medical Practice is seeking a proactive Business Administrator to join the team from September. You will be a first point of contact for patients, handling enquiries in person and by phone, and provide efficient administrative support in a busy multidisciplinary environment.

You will manage appointments, navigate practice systems (EMIS Web, Docman and Microsoft Office), and maintain confidential patient records with care.