Practice Manager – Full time

North Staffordshire GP Federation; Newcastle-under-Lyme; On-site; GBP 40,000 - 60,000; Full time

Job summary

Milehouse Medical Practice in Newcastle-under-Lyme invites applications for a Full time Practice Manager. You will lead the team, manage day-to-day operations and drive growth in line with NHS policies.

The role requires excellent organisation, HR and IT skills, strong communication, and proven leadership in a healthcare setting. You will work closely with GP Partners to sustain high standards of care and ensure efficient financial performance.

Qualifications

• Experience leading and managing a team in a healthcare setting.
• Strong communication, HR and IT skills.
• Experience with NHS policies and developments.
• Ability to motivate, delegate and work with GP Partners to maintain high standards.

Responsibilities

• Oversee day-to-day operations of the practice.
• Manage HR processes, recruitment, performance and staff development.
• Ensure compliance with NHS requirements and quality standards.
• Coordinate with Primary Care Network and locality commissioners.
• Lead change and continuous improvement within the practice.
• Develop and implement staff communications and training.

Skills

Leadership

HR management

IT skills

Communication

Education

Healthcare management experience

Tools

HR software

Job description

Milehouse Medical Practice

Lymebrook Way

Newcastle-under-Lyme

Staffordshire

ST5 9GA

United Kingdom

Job summary

We are seeking an enthusiastic and highly motivated Full time Practice Manager to join our friendly team.

The successful candidate will play a pivotal role in ensuring the efficient and effective management of the Practice, driving growth and sustainability in line with NHS policies and developments.

The ideal candidate needs to be highly organised with experience of leading and managing a team. The candidate must have strong communication, HR, and IT skills. Previous experience working within a similar healthcare setting is essential. Previous leadership and management experience is essential.

The Practice Manager is a key member of the team and will be expected to help and support the team in achieving goals and targets, to be able to motivate the team and to delegate where necessary, working closely with the GP Partners to ensure continuity and maintenance of the high standards of the Practice.

We are looking for a PM to manage and co-ordinate all aspects of organisation functionality, motivating and managing staff, optimising efficiency and financial performance, ensuring the organisation achieves its long-term strategic objectives in a safe and effective working environment. Through innovative ways of working, lead the team in promoting and providing a high quality of care service. Engaging with staff, working collaboratively whilst striving for continuous improvement. Underpinning service delivery with confidentiality, learning and development ensuring CQC regulations are met.

Main duties of the job

• Overseeing the day-to-day operations of the organisation, ensuring staff achieve their primary responsibilities and the functional management of all clinical and administrative staff


• HR processes, managing staff recruitment and retention, probationary reviews, performance, and contractual, disciplinary and grievance issues


• Establishing, reviewing and updating job descriptions and person specifications and developing, implementing and embedding an effective staff appraisal process and ensuring all staff have appropriate training


• Maintaining an effective overview of and ensuring compliance with HR regulations, ensuring the team reach QOF/QIF/IIF/FAAS targets and maintains compliance with its NHS contractual obligations


• Keep up to date with developments and changes within primary care and liaise with the Primary Care Network (PCN) and locality commissioners, attend meetings and promote collaborative working


• Ensure the Practice explores all opportunities to maximise income and reduce expenditure, and to manage the procurement of organisation equipment, supplies and services


• Co-ordinating the reviewing and effective embedding of policies and procedures


• Leading change and continuous improvement initiatives; co-ordinating all projects within the Practice and a strategic approach to managing of patient services matters


• Developing and implementing an effective communication strategy and marketing of the Practice, and promoting the use of patient online services and publishing communications.

For more information please visit NHS Jobs reference B0070-26-0026