Practice Development Specialist

Bausch Health; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

Bausch Health is seeking a Practice Development Specialist to drive growth across strategic and high-potential customer accounts in Greater London, increasing treatment utilization and engagement. You will leverage practice development, business consulting, and account planning to optimize clinic performance, patient experience, and sustainable business growth.

You will collaborate with Territory Managers, marketing, and clinical teams to implement growth strategies, analyze clinic performance,

Qualifications

• Bachelor’s degree in Business, Marketing, Healthcare, Life Sciences, or related discipline.
• Minimum of 2 years of experience within aesthetics, medical devices, healthcare, pharmaceutical, or related healthcare sectors.
• Strong consultative selling and account development capabilities with excellent relationship management and stakeholder engagement skills.
• Experience developing and executing territory, account, or business development plans.
• Experience supporting marketing initiatives, customer education programs, and demand generation activities.
• Proven ability to build and maintain long-term customer relationships within a consultative selling environment.
• Proficiency in CRM systems and Microsoft Office applications.
• Ability to work independently, manage multiple priorities, and drive results within a Field-based commercial environment.
• Strong analytical skills with the ability to interpret performance data and identify growth opportunities.
• Full Driving Licence and willingness to travel within the territory.

Responsibilities

• In partnership with Territory Manager, develop and execute account plans for strategic customer accounts and growth opportunities across the Greater London area.
• Analyze clinic performance and identify opportunities to improve utilization rates, treatment conversion and patient retention.
• Conduct business reviews and implement growth plans through marketing support, patient demand generation, staff training and stakeholder engagement.
• Provide consultative recommendations to improve clinic performance and commercial outcomes.
• Maintain CRM records and monitor utilization trends and consumable purchasing patterns to identify growth opportunities and develop targeted action plans.
• Coordinate and achieve high attendance at user meetings and workshops. Support and help facilitate tradeshows and workshops.
• Develop and maintain key relationships. Identify new customers while maintaining and building existing customer base.
• Ensure high collaboration and maintain consistent communication with all team members including territory managers, marketing and clinical counterparts.
• Perform other duties as assigned.

Skills

Consultative selling

Account development

Relationship management

Stakeholder engagement

CRM skills

Territory planning

Marketing support

Data analysis

Education

Bachelor’s degree in Business

Job description

Join our global diversified pharmaceutical company enriching lives through our relentless drive to deliver better health outcomes to our patients. We are all in it together to make a difference. Be a part of a culture that doesn't just wait for change but actively creates it—where your skills and values drive our collective progress and impact.

The Practice Development Specialist is going to be responsible for driving growth across strategic and high-potential customer accounts by increasing treatment utilization, strengthening customer engagement, and supporting portfolio adoption. Through practice development, business consulting, and account planning, the role helps customers optimize performance, enhance the patient experience, and achieve sustainable business growth.

Key responsibilities include, but not limited are:

1. In partnership with Territory Manager, develop and execute account plans for strategic customer accounts and growth opportunities across the Greater London.
2. Analyze clinic performance and identify opportunities to improve utilization rates, treatment conversion and patient retention.
3. Conduct business reviews and implement growth plans through marketing support, patient demand generation, staff training and stakeholder engagement.
4. Provide consultative recommendations to improve clinic performance and commercial outcomes.
5. Maintain CRM records and monitor utilization trends and consumable purchasing patterns to identify growth opportunities and develop targeted action plans.
6. Coordinate and achieve high attendance at user meetings and workshops. Support and help facilitate tradeshows and workshops.
7. Develop and maintain key relationships. Identify new customers while maintaining and building existing customer base.
8. Ensure high collaboration and maintain consistent communication with all team members including territory managers, marketing and clinical counterparts.
9. Perform other duties as assigned.

The minimum requirements:

• Bachelor’s degree in Business, Marketing,Healthcare, Life Sciences, or a related discipline.
• Minimum of 2 years of experience within aesthetics, medical devices, healthcare, pharmaceutical, or related healthcare sectors.
• Strong consultative selling and account development capabilities with excellent relationship management and stakeholder engagement skills.
• Experience developing and executing territory, account, or business development plans.
• Experience supporting marketing initiatives, customer education programs, and demand generation activities
• Proven ability to build and maintain long-term customer relationships within a consultative selling environment.
• Proficiency in CRM systems and Microsoft Office applications.
• Ability to work independently, manage multiple priorities, and drive results within a Field-based commercial environment.
• Strong analytical skills with the ability to interpret performance data and identify growth opportunities.
• Full Driving Licence and willingness to travel within the territory.

We are an Equal Opportunity Employer. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates collaboration.