Practice Coordinator

Norfolk County Council; King's Lynn; Hybrid; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Generous holiday entitlement

Health and Wellbeing services

Flexible working including hybrid and/

Local Government Pension Scheme

Car lease / bike scheme

Job summary

Norfolk County Council in King's Lynn is seeking a Practice Co-ordinator (Administrator) to provide essential administrative support to the Family Help, Care and Protection service. The role is hybrid and full-time, with a 37-hour week and a salary of £26,849 to £27,274 per annum.

You will support managers and practitioners, handle data with care, and help ensure efficient service delivery for children, young people and families while maintaining high standards of customer service and

Qualifications

• Strong customer service and organisational skills under deadlines.
• Excellent keyboard and ICT skills in Word, Excel and databases.
• Ability to organise meetings and take minutes.
• Awareness of data protection and information management.

Responsibilities

• Provide administrative support to operational Team Managers and Social Care Practitioners, enabling direct work with children, young people and families.
• Communicate effectively at all levels and explain technical issues in plain English; analyse and interpret data.
• Organise meetings and produce minutes; maintain data records and information systems.
• Support data protection and information management practices within the service.

Skills

Customer service

Organisational skills

Deadline management

Communication

Data analysis

Word/Excel/Databases

Meetings & minutes

Data protection

Tools

Word

Excel

Databases

Job description

King's Lynn, Norfolk, United Kingdom (Hybrid)

Job Description

Practice Co-ordinator (Administrator) – Family Help, Care and Protection Service | 11299) | Permanent Contract |37 hours per week | £26,849 to £27,274 per annum | Grade D | Kings Lynn

An opportunity has arisen for a highly motivated and well-organised Practice Coordinator to provide administrative support to our Family Help, Care and Protection service.

In this role:

• you will provide support and assistance to operational Team Managers and Social Care Practitioners, enabling them to spend more time undertaking direct work with children, young people and families.
• You Will have a high level of customer service, good organisational skills, with the ability to work to tight deadlines, prioritise work and problem solve.
• You Will be able to communicate effectively at all levels, explain technical issues in plain English and have skills in analysing and interpreting data.
• Excellent keyboard and ICT skills in Word, Excel and databases are also necessary.
• You Will have the ability to organise meetings, take and produce minutes.
• You Will also have an awareness of data protection and information management.

Effective operational support is a vital element to the success of Children’s Services. You will be committed to delivering a first-class level of support, proactive as well as positive, and will provide a focused, consistent business support service to managers and staff. You will be joining an established, supportive team and full training will be provided.

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria.

For an informal discussion regarding this vacancy, please contact Georgina Leadley, Business Manager via [e-mail]

These are some benefits you can enjoy by working for Norfolk County Council:

• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.
• An advance of your expenses if you travel for work
• Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.

Tax efficient ways of getting extra pension and new bikes

Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)

A payment if you refer someone you know to a hard to fill job

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date:20 October 2026 at 23:55

All other applicants closing date: 4 November 2026 at 23:55