Supported Assistant Practitioner/Assistant Practitioner 11498

Norfolk County Council; Norwich; Hybrid; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Generous holiday entitlement

Health and Wellbeing services

Flexible working – hybrid/remote

Job summary

Norfolk County Council is looking for a Supported Assistant Practitioner to join the Social Care Community Engagement Team in Norwich. The role involves working on a hybrid basis, combining office and community work, with a 9-month development programme to progress to the Assistant Practitioner (Scale G) role.

The post offers a permanent contract, 37 hours per week, and salary bands £33,119–£34,811 (G grade) or £30,023–£32,046 (F grade). Closing dates apply to redeployment and general applicants.

Qualifications

• Excellent communication, record-keeping and keyboard skills are essential.
• Experience of working with individuals who require care and support.
• Commitment to excellent customer service and organized handling of high workload.

Responsibilities

• Provide care and support in collaboration with multidisciplinary teams.
• Maintain accurate records and documentation.
• Engage with individuals to promote personalised care and better outcomes.
• Participate in supervision, peer support and training to develop skills.

Skills

Communication

Record keeping

Typing

Care experience

Job description

Supported Assistant Practitioner/Assistant Practitioner | 11498 | permanent contract | 37 hours per week | £33,119 to £34,811 (G grade) or £30,023 to £32,046 (F grade) | Grade F/G | Norwich

Our Social Care Community Engagement (SCCE) Team is at the forefront of implementing the "Human Learning Systems approach" - Norfolk's approach to delivering a new model of social care. This tried and tested method focuses on strengthening our front door and encouraging social care professionals to have meaningful conversations with individuals to create better outcomes. It moves away from process-driven 'hand-offs' and promotes connecting with local networks and community support. By fostering these genuine interactions, we aim to enhance the quality of care and support available in our neighbourhoods and communities.

In this role, you will need excellent communication, record-keeping, and keyboard skills, along with experience of working with individuals who require care and support. A commitment to excellent customer service and the ability to manage a high turnover of work in an organised and efficient manner are essential.

You should also have a strong commitment to multidisciplinary working and be familiar with the department’s eligibility criteria. To accomplish our goals, we are committed to equipping our team members with the skills and resources necessary to engage meaningfully with those we serve. Regular individual supervision, peer group support, and access to appropriate training will be provided to assist your learning and development.

Our approach prioritises personalised care that recognises the unique circumstances and needs of each individual. By fostering strong relationships and empowering individuals, we aim to create a collaborative environment where everyone can thrive. To build meaningful relationships with the people we support, this role requires regular in-person work in both the office and community.

SCCE current works in a hybrid manner (office and remote working). Note that this is open for review as we expect flexibility and adaptably to the demands of the service.

Adult Social Services in Norfolk is on an ambitious, exciting transformation journey. We're redesigning how we work to create a system that is flexible, human, and focused on better outcomes. As part of this journey, you'll contribute to an environment where learning is continuous, insight is shared, and innovation is encouraged. We support flexible and hybrid working, with a minimum expectation of two days per week spent in a community or office setting, helping you stay connected with colleagues, communities and the people we support.

Our Supported Assistant Practitioners (Scale F) join our 9-month, bespoke support programme (The Assistant Practitioner Development Programme), enabling you to progress to an Assistant Practitioner role (Scale G) subject to satisfactory programme completion.

Redeployment closing date

29 October 2026

All other applicants closing date

05 November 2026

These are some benefits you can enjoy by working for Norfolk County Council

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.
• Financial benefits such as:- ‘ Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
• A Blue Light card for Fire Service and Social Care Workers
• Relocation expenses (where applicable)
• An advance of your expenses if you travel for work
• Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
• Tax efficient ways of getting extra pension and new bikes
• Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
• A payment if you refer someone you know to a hard to fill job

You can find information on our Terms and Conditions here.