Practice Assistant: Workflow & Client Care Specialist

Jobtailor; Manchester; On-site; GBP 26,000 - 38,000; Full time

Job summary

Jobtailor in the United Kingdom is seeking a workflow & client services professional to manage doc and case workflows and support client care. You will coordinate a team and ensure accurate matter data and efficient production processes.

The role emphasises advanced document/case management knowledge, strong communication, and meticulous attention to detail to maintain high-quality client-facing services.

Qualifications

• Advanced knowledge of document management/case management systems.
• Experience in managing high-level client-facing tasks.
• Effective communicator with ability to establish client relationships.
• Excellent attention to detail.

Responsibilities

• Manage workflow by utilising Team Assistants and Document Production.
• Provide a high quality, comprehensive workflow management and organisational service.
• Become an active part in the care of clients.
• Responsible for maintaining client and matter data.

Skills

Document Management

Case Management

Workflow Management

Client Relationship Management

Attention to Detail

Tools

Document Management Systems

Case Management Systems

Job description

Jobtailor in the United Kingdom is seeking a workflow & client services professional to manage doc and case workflows and support client care. You will coordinate a team and ensure accurate matter data and efficient production processes.

The role emphasises advanced document/case management knowledge, strong communication, and meticulous attention to detail to maintain high-quality client-facing services.