Practice Assistant (Commercial) - Manchester

Browne Jacobson; Manchester; On-site; GBP 23,000 - 29,000; Full time

Job summary

Browne Jacobson in Manchester is seeking a proactive Practice Assistant to support our Business Services team within the Commercial department. You will manage workflow, handle client enquiries, and ensure accurate billing and diary coordination.

Join a professional firm where delivering high-quality administrative and client service support is essential to enable fee earners to work efficiently and compliantly.

Responsibilities

• Building strong client relationships by becoming an active part of client care - handling queries, taking and making client-related calls, and ensuring all correspondence is dealt with promptly and professionally.
• Providing comprehensive administrative and financial support, including managing diaries, coordinating travel and meetings, and taking responsibility for the preparation and completion of complex billing to the highest standards of accuracy.
• Managing priorities and workloads to ensure deadlines are met, maintaining client and matter data within case management systems, and ensuring compliance with firm-wide policies and procedures including Lexcel and Information Security.

Job description

Job Description

We're looking for a Practice Assistant to join our Business Services team in Manchester, providing exceptional workflow management and client service support to our fee earners within the Commercial team.

The role

As a Practice Assistant, you'll act as the single point of contact for fee earners, taking ownership of all tasks through to completion - whether by carrying these out yourself or by managing workflow through Team Assistants and Shared Services. You'll provide a high-quality, comprehensive organisational service to fee earners and deliver exceptional client service at every stage.

What You'll Be Doing

• Building strong client relationships by becoming an active part of client care - handling queries, taking and making client-related calls, and ensuring all correspondence is dealt with promptly and professionally.
• Providing comprehensive administrative and financial support, including managing diaries, coordinating travel and meetings, and taking responsibility for the preparation and completion of complex billing to the highest standards of accuracy.
• Managing priorities and workloads to ensure deadlines are met, maintaining client and matter data within case management systems, and ensuring compliance with firm-wide policies and procedures including Lexcel and Information Security.