Practice Assistant

Browne Jacobson LLP; Birmingham; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Private medical insurance

Pension contributions

Employee assistance programme

Wellbeing initiatives

Enhanced parental leave

Job summary

Browne Jacobson LLP is seeking a Practice Assistant to deliver high-quality workflow management and administrative support across our Legal Support Services team. You will serve as the single point of contact for fee earners, ensuring tasks are completed efficiently and accurately.

You will coordinate diary management, travel bookings, papers, and support business development activities, as well as handle billing, WIP, and file compliance.

Qualifications

• Provision of high-quality administrative support to fee earners, including client liaison and scheduling.
• Handling diary management, travel and paper preparation for meetings and hearings.
• Experience with billing, expenses, time allocation and WIP processes is advantageous.

Responsibilities

• Build and maintain client relationships and act as single point of contact for fee earners.
• Provide comprehensive administrative support across the team, including calendar, travel, agendas and papers.
• Support business development activities such as pitches and presentations, and oversee file opening/closing and compliance procedures.
• Assist with financial administration and data management to ensure accuracy across matter records.

Skills

Client service

Diary management

Travel bookings

Billing and invoicing

Attention to detail

Tools

Document management systems

Case management systems

Microsoft Office

Job description

We're looking for a Practice Assistant to provide a high-quality, comprehensive workflow management and organisational service to fee earners across our Legal Support Services team., As a Practice Assistant, you'll act as the single point of contact for fee earners, taking ownership of all tasks through to completion - whether by undertaking the work yourself or managing workflow through Team Assistants and Shared Services. You'll deliver exceptional client service and play a key role in the smooth running of your group.,

• Building and maintaining strong client relationships - becoming an active part in the care of clients, handling queries, managing client calls, and ensuring new prospects, clients and contacts are accurately recorded in our systems.
• Providing comprehensive administrative support to fee earners, including diary management, travel and accommodation bookings, preparation of agendas and papers, supporting business development activities such as pitches and presentations, and overseeing file opening, closing and compliance procedures.
• Assisting with financial administration, including complex billing, credit control, expenses, time allocation, disbursements, and supporting the WIP certification process, as well as managing client data rooms and ensuring accurate matter data across case and practice management systems.
  Advanced knowledge of Microsoft Office, with the confidence to use it to a high standard in a fast-paced professional environment.
• An aptitude for producing documents and client communications of the highest standard, with meticulous attention to accuracy and formatting.
• Experience of working in a legal or professional services environment is desirable, as is familiarity with document management or case management systems.
  We offer a flexible and hybrid working model. Our comprehensive benefits package includes private medical insurance, pension contributions, an employee assistance programme, and a range of wellbeing initiatives. Enhanced parental leave is also available, reflecting our commitment to supporting you through every stage of your career and life.

Many of our people work flexibly in some way and we're open to considering how we can accommodate flexible working arrangements alongside role requirements. If this is important to you, please talk to us about it during the recruitment process. We celebrate diversity and welcome applicants from all backgrounds. All qualified applicants will receive consideration for employment without regard to race, colour, national origin, religion, gender, gender identity, sexual orientation, disability, social economic background or age. We're a Disability Confident Employer and will offer an interview to disabled applicants who best meet the minimum/essential criteria for the role.