Postroom Operative

Independents by Sodexo; West of England; Hybrid; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Mental health & wellbeing support

Employee Assistance Programme

Cycle to Work scheme

Discounts for you and your family

Paid volunteering day

24/7 virtual GP access

Job summary

Sodexo is recruiting a Part-Time Post Room Operative to join our team. You’ll ensure mail and deliveries are received, sorted and distributed efficiently to keep our site running smoothly each day.

You’ll work 20 hours per week, Monday to Friday, 09:00–17:30, with duties including mail processing, tracking, customer service, and general workplace support in a friendly team environment.

Qualifications

• Proven customer service experience or ability to handle enquiries professionally.
• Clear communication, both written and spoken.
• Strong organisational skills and ability to keep records.
• Meticulous attention to detail in mail handling and tracking.
• Ability to work independently with initiative and as part of a team.
• Familiarity with basic IT tools (email, MS Office, tracking systems).

Responsibilities

• Receive, sort, process, distribute, collect and dispatch mail, parcels and deliveries accurately and securely.
• Use mail tracking systems to record and monitor items with full traceability.
• Provide excellent customer service by answering mailroom enquiries and supporting colleagues, clients and visitors.
• Follow all company procedures, security requirements, and Health and Safety guidelines; use mailroom equipment safely.
• Support the wider Sodexo team with general workplace duties, including reception cover during busy periods, with training provided.

Skills

Customer service

Communication skills

Organised

Attention to detail

Independent work

Teamwork

IT basics

Job description

• 20 hours per week
• Monday - Friday
• Between 09:00 and 17:30
• £12.71 per hour

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Are you organised, reliable and enjoy keeping things running smoothly behind the scenes?

At Sodexo, we’re looking for a friendly and dependable Part-Time Post Room Operative to join our team. You’ll play an important role in ensuring mail and deliveries are received, sorted and distributed efficiently, helping our site run smoothly each day.

If you’re a team player with a positive attitude, good attention to detail and pride in delivering a professional service, we’d love to hear from you!

What you’ll do:

• Receive, sort, process, distribute, collect and dispatch mail, parcels and deliveries accurately and securely.
• Use mail tracking systems to record and monitor items, maintaining accurate records and ensuring full traceability.
• Provide excellent customer service by responding to mailroom enquiries and supporting colleagues, clients and visitors.
• Follow all company procedures, security requirements, and Health and Safety guidelines, ensuring mailroom equipment is used safely.
• Support the wider Sodexo team with general workplace duties, including reception cover during busy periods, with training provided.

What you bring:

• Excellent customer service and communication skills.
• Good organisational skills and attention to detail.
• Ability to work independently and as part of a team.
• Basic IT skills, including email, Microsoft Office and tracking systems.
• Understanding of Health and Safety, security and safe manual handling.
• Previous experience in a mailroom, post room, logistics or customer service role is desirable.

What we offer:

Working with Sodexo is more than just a job; it’s an opportunity to be part of a team where your work has a genuine purpose. You'll be supported by your colleagues, have access to a range of employee benefits and have opportunities to develop your career within a large organisation.

In addition, we offer:

• Mental health & wellbeing support
• Employee Assistance Programme providing personal, legal, and financial advice
• 24/7 virtual GP access and lifestyle rewards
• Discounts for you and your family
• Financial wellbeing tools and retirement plan
• Cycle to Work scheme
• Paid volunteering day

Join Sodexo as a Part-Time Post Room Operative and be part of a friendly team ensuring mail and deliveries are handled efficiently while helping our workplace run smoothly every day!