Part-Time Mailroom Operator — Smooth Deliveries

Sodexo; West of England; Hybrid; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Mental health & wellbeing support

Employee Assistance Programme

Cycle to Work scheme

Discounts for you and your family

Paid volunteering day

24/7 virtual GP access

Job summary

Sodexo is recruiting a Part-Time Post Room Operative to join our team. You’ll ensure mail and deliveries are received, sorted and distributed efficiently to keep our site running smoothly each day.

You’ll work 20 hours per week, Monday to Friday, 09:00–17:30, with duties including mail processing, tracking, customer service, and general workplace support in a friendly team environment.

Qualifications

• Proven customer service experience or ability to handle enquiries professionally.
• Clear communication, both written and spoken.
• Strong organisational skills and ability to keep records.
• Meticulous attention to detail in mail handling and tracking.
• Ability to work independently with initiative and as part of a team.
• Familiarity with basic IT tools (email, MS Office, tracking systems).

Responsibilities

• Receive, sort, process, distribute, collect and dispatch mail, parcels and deliveries accurately and securely.
• Use mail tracking systems to record and monitor items with full traceability.
• Provide excellent customer service by answering mailroom enquiries and supporting colleagues, clients and visitors.
• Follow all company procedures, security requirements, and Health and Safety guidelines; use mailroom equipment safely.
• Support the wider Sodexo team with general workplace duties, including reception cover during busy periods, with training provided.

Skills

Customer service

Communication skills

Organised

Attention to detail

Independent work

Teamwork

IT basics

Job description

Sodexo is recruiting a Part-Time Post Room Operative to join our team. You’ll ensure mail and deliveries are received, sorted and distributed efficiently to keep our site running smoothly each day.

You’ll work 20 hours per week, Monday to Friday, 09:00–17:30, with duties including mail processing, tracking, customer service, and general workplace support in a friendly team environment.