Post-Trade Client Support Specialist

Groupe BPCE; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

NATIXIS seeks an experienced post-trade support professional to manage post-trade events and client relationships across London Fixed Income, Treasury, and Dubai Islamic Finance originated transactions. You will own transaction events, coordinate across Front Office and internal teams, and ensure high-quality post-trade service.

Key focus is building strong client relationships, efficient workflows, and adherence to controls while supporting new business initiatives within a global banking

Qualifications

• Deep knowledge of Fixed Income and derivatives products.
• Proven track record in managing internal and external stakeholders.
• Strong understanding of trade processes and lifecycles.
• Ability to challenge and improve processes.
• Islamic Finance knowledge is a plus.

Responsibilities

• Promote a strong, reactive performance culture in the Clients Support group.
• Collaborate with London Front Office desks to strengthen relationships.
• Deliver high-quality service to Natixis Front Office, Traders, and external clients.
• Coordinate communication with transversal departments for downstream transactions.
• Support new business lines; develop onboarding solutions for new transactions across Fixed Income, Treasury, and Islamic Finance.
• Suggest strengthening internal controls and reconciliations to reduce risk and boost client satisfaction.
• Maintain knowledge of full trade lifecycles and coordinate with relevant teams.
• Analyse reports and resolve issues to prevent problems.
• Build strong relationships with Natixis external brokers.
• Cover London Sales Capital Market and Dubai Islamic Finance originated transactions.

Skills

Fixed Income

Derivatives

Stakeholder mgmt

Trade lifecycle

Islamic Finance knowledge

Job description

NATIXIS seeks an experienced post-trade support professional to manage post-trade events and client relationships across London Fixed Income, Treasury, and Dubai Islamic Finance originated transactions. You will own transaction events, coordinate across Front Office and internal teams, and ensure high-quality post-trade service.

Key focus is building strong client relationships, efficient workflows, and adherence to controls while supporting new business initiatives within a global banking