Post Hospital Review Team Manager

Hertfordshire County Council; Dacorum; On-site; GBP 42,000 - 56,000; Full time

Job summary

Hertfordshire County Council is seeking an experienced Team Manager for the Integrated Discharge Service. The role involves providing strong operational leadership, safeguarding oversight, and performance management to support residents after hospital discharge.

You will work with Social Workers, Occupational Therapists and Nurses across Watford, Three Rivers and Hertsmere to deliver person-centred care and ensure timely discharge pathways. Driving and right-to-work are required.

Qualifications

• Significant experience leading teams in busy, high-demand settings.
• Strong leadership with proven performance delivery and priority management.
• Experience with safeguarding practice and complex safeguarding enquiries.
• Knowledge of personalisation, Individual Budgets and person-centred decision making.

Responsibilities

• Lead day-to-day practice within the team and ensure policy compliance.
• Manage discharge-to-assess pathways, reviews, and assessments to support system flow.
• Inspire and manage Social Workers and Community Care Officers delivering person-centred care.
• Build strong relationships with hospital and community partners to support integrated working.
• Oversee resources, budgets, quality assurance and service improvement.
• Act as lead manager for safeguarding enquiries and high-profile concerns.

Skills

Team leadership

Stakeholder engagement

Discharge to Assess

Safeguarding

Communication

Education

Registered Social Worker

Job description

Join our Integrated Discharge Service, a fast-paced, multi-disciplinary service delivering a coordinated and integrated approach supporting people on reablement and Discharge to Assess pathways after a hospital discharge. The Post Hospital Review Team plays a critical role within the wider health and social care system, working in close partnership with NHS colleagues and other stakeholders to support individuals after a hospital admission with a focus on Home First and promoting independence. About the role As Team Manager, you will provide strong operational leadership within a dynamic environment, ensuring high-quality, person-centred practice alongside robust performance management to support system flow and improved outcomes for residents. You will contribute to the effective management of performance,provide professional oversight, and support service development within a busy, fast-paced and evolving service. The successful applicant will demonstrate sound knowledge of safeguarding practice, experience working with people with dementia and other long term health conditions, and a strong understanding of the personalisation agenda and Individual Budgets. You will ensure individuals and their families remain central to all decision-making, delivering strengths-based support within the legislative framework. We are a busy service covering the large and diverse geographical area of Watford, Three Rivers and Hertsmere localities and are seeking a motivated and experienced leader who can bring energy, innovation and a clear focus on performance, quality and continuous improvement. The Post Hospital Review Team operates a seven-day hospital discharge service working one full weekend every eight weeks, with time off in lieu provided.

• Leading and overseeing day-to-day practice within the team, ensuring compliance with statutory duties, policies and procedures, and embedding a strong performance management culture.
• Managing team performance to ensure the timely and effective completion of discharge to assess pathways, reviews and assessments, supporting system pressures
• Inspiring, developing and managing a team of Social Workers and Community Care Officers to deliver innovative, responsive and person-centred care.
• Building and maintaining strong working relationships with colleagues in the hospital setting, community services and wider partners to support integrated working.
• Ensuring effective management of resources and budgets, alongside quality assurance and service improvement activity.
• Acting as the lead manager for complex and high-profile safeguarding enquiries and serious concerns.
• Registered Social Worker, Occupational Therapist or Nurse
• Full driving licence
• Significant experience of managing teams within a busy, high-demand environment
• Strong leadership skills with a proven ability to deliver performance and manage competing priorities

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Safeguarding: This role has been identified as requiring a Disclosure & Barring Service (DBS) check. Driving required: You'll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations. English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).

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