Team Manager

Hertfordshire County Council; Hemel Hempstead; On-site; GBP 56,000 - 61,000; Full time

Job summary

Hertfordshire County Council in Hemel Hempstead is seeking a Post Hospital Review Team Manager to lead an Integrated Discharge Service, coordinating multi-disciplinary teams to support people on reablement and discharge to assess pathways after hospital discharge.

You will drive performance, ensure safeguarding and person-centred practice, work with NHS colleagues, and manage resources while promoting independence and system flow.

Qualifications

• Experience leading teams in busy health/social care settings.
• Strong safeguarding knowledge and practice.
• Ability to manage priorities and drive performance improvements.

Responsibilities

• Lead day-to-day practice within the team while ensuring compliance with duties, policies and procedures.
• Manage team performance to deliver discharge-to-assess pathways, reviews and assessments.
• Inspire and develop Social Workers and Community Care Officers to deliver person-centred care.
• Build strong relationships with hospital, community services and partners to support integrated working.
• Oversee resources and budgets, monitor quality and drive service improvements.
• Act as lead manager for safeguarding enquiries and high‑profile concerns.

Skills

Team leadership

Performance management

Stakeholder engagement

Education

Registered Social Worker

Qualified Occupational Therapist

Registered Nurse

Job description

Job Introduction

Job Title: Post Hospital Review Team Manager

Starting Salary: £55,582 progressing to £61,460 per annum

Hours: 37

Location: Hemel Hempstead

Contract Type: Permanent

Directorate: Adult Care Services

About The Team

Join our Integrated Discharge Service, a fast-paced, multi-disciplinary service delivering a coordinated and integrated approach supporting people on reablement and Discharge to Assess pathways after a hospital discharge.

The Post Hospital Review Team plays a critical role within the wider health and social care system, working in close partnership with NHS colleagues and other stakeholders to support individuals after a hospital admission with a focus on Home First and promoting independence.

About The Role

As Team Manager, you will provide strong operational leadership within a dynamic environment, ensuring high-quality, person-centred practice alongside robust performance management to support system flow and improved outcomes for residents. You will contribute to the effective management of performance, provide professional oversight, and support service development within a busy, fast-paced and evolving service.

The successful applicant will demonstrate sound knowledge of safeguarding practice, experience working with people with dementia and other long‑term health conditions, and a strong understanding of the personalisation agenda and Individual Budgets. You will ensure individuals and their families remain central to all decision-making, delivering strengths‑based support within the legislative framework.

We are a busy service covering the large and diverse geographical area of Watford, Three Rivers and Hertsmere localities and are seeking a motivated and experienced leader who can bring energy, innovation and a clear focus on performance, quality and continuous improvement.

The Post Hospital Review Team operates a seven-day hospital discharge service working one full weekend every eight weeks, with time off in lieu provided.

Key responsibilities include

• Leading and overseeing day-to-day practice within the team, ensuring compliance with statutory duties, policies and procedures, and embedding a strong performance management culture.
• Managing team performance to ensure the timely and effective completion of discharge to assess pathways, reviews and assessments, supporting system pressures
• Inspiring, developing and managing a team of Social Workers and Community Care Officers to deliver innovative, responsive and person-centred care.
• Building and maintaining strong working relationships with colleagues in the hospital setting, community services and wider partners to support integrated working.
• Ensuring effective management of resources and budgets, alongside quality assurance and service improvement activity.
• Acting as the lead manager for complex and high‑profile safeguarding enquiries and serious concerns.

About You

Essential

• Registered Social Worker, Occupational Therapist or Nurse
• Full driving licence
• Significant experience of managing teams within a busy, high-demand environment
• Strong leadership skills with a proven ability to deliver performance and manage competing priorities

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is Level 13. Please locate the job profile here:

Job profiles - Health and social care

Additional Information

We are changing

Hertfordshire County Council is undergoing Local Government Reorganisation (LGR). If you are employed by Hertfordshire County on 1 April 2028, it is expected that most roles will transfer to the newly‑created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings – Protection of Employment) principles.

LGR is one of the biggest changes we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better. To find out more, visit https://www.hertfordshire-lgr.co.uk/

Disability Confident

We are proud to be aDisability Confident employerand guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Safeguarding

This role has been identified as requiring a Disclosure & Barring Service (DBS) check.

Driving Required

You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.

English Fluency

The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.