Porter Services Staff (Community Sites)

Cwm Taf Morgannwg University Health Board; Pontypridd; On-site; GBP 21,000 - 26,000; Full time

Job summary

Cwm Taf Morgannwg University Health Board is recruiting a Porter Services Staff member for Community Sites. The role supports driving duties and portering tasks across CTMUHB facilities, requiring reliability and the ability to work without supervision as part of a multi-disciplinary team.

The post involves patient transfer, equipment movement, and routine on-site/off-site tasks, with Welsh language skills being advantageous.

Qualifications

• Educated to a good standard of education or relative work experience.
• Customer services NVQ level 2 or equivalent level of knowledge and experience.
• Full driving license. (Cat B license holders with a Cat D1 driver entitlement).
• Knowledge of Porter duties.

Responsibilities

• Work within CTMUHB and at all Health sites, performing porter duties per SOPs.
• Assist in fire response and patient evacuation as required.
• Handle transfer of patients, movement of equipment, and related duties on site and off site.
• Use equipment and audit tools provided by Facilities, including Datix and Portertrac.

Skills

Teamwork

Communication

Adaptability

Education

NVQ Level 2 or equivalent

Job description

Cwm Taf Morgannwg University Health Board

Porter Services Staff (Community Sites)

The closing date is 08 November 2026

An opportunity has arisen for a successful candidate to join our busy team of community bed porters based at our Community Offices, Heol Draw.

The position will consist mainly of supporting driving duties, but will also support all relevant porter duties as per role requirements.

The post holder will work without supervision as a member of a multi-disciplined Team and will be expected to deliver, install, repair and collect a range of medical equipment throughout Cwm Taf Morgannwg University Health Board (CTMUHB) locality.

Main duties of the job

• To work within CTMUHB and routinely at all Health sites, undertaking all duties as designated by the Porter Services Supervisor/Porter Service Team Leader (within remit of the role) in accordance with Porter Services Standard Operating Procedures (SOP's) and as detailed in the assignment instructions for the post and site.
• To work as part of the fire response team, liaising with the relevant site nominated officer responsible for fire safety and colleagues, attending incidents and assisting with patient evacuation where necessary.
• To provide and working on a duty rota; for example, the transfer of patients, movement of clinical and non clinical equipment, collection of specimens, pharmacy duties, patient meal service trolleys, wheelchair management services, hospital key control, bulk stores deliveries, mail services, medical gases, waste collection and carry out driving duties on site and at locations off site.
• To undertake the day-to-day routine duties the post holder is required to use various types of equipment and audit tool and communication devices supplied by the Facilities department, i.e. computers, Datix, Portertrac (Ausped), hand held audit devices, telephones, bleeps, two way radios, earpieces, etc.

About us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

• We listen, learn, and improve
• We treat everyone with respecto
• We work together as one team

• a leading pension
• generous leave
• flexible work
• career growth
• access to ongoing learning and development

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesnt mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isnt fluency, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see Welsh Language Guidance in the documents right at the bottom.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesnt mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isnt fluency, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see Welsh Language Guidance in the documents right at the bottom.

Person Specification

• Welsh language speaking/listening skills at Level 3 or above

Qualifications / Knowledge

• Educated to a good standard of education or relative work experience.
• Customer services NVQ level 2 or equivalent level of knowledge and experience.
• Full driving license. (Cat B license holders with a Cat D1 driver entitlement).
• Knowledge of Porter duties

Experience / Skills

• Able to work as part of a team.
• Able to confirm that have worked in a similar role either in or out of NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cwm Taf Morgannwg University Health Board