Porter

Bradford Teaching Hospitals NHS Foundation Trust; Bradford; On-site; GBP 21,000 - 25,000; Full time

Job summary

Bradford Teaching Hospitals NHS Foundation Trust is seeking a Porter to support patient experience and flow by transporting patients, goods and post across its hospital sites. The role focuses on safe movement using trolleys, beds or wheelchairs and requires good customer service and adherence to hospital procedures.

Key duties include transferring patients, handling x-rays, specimens, and deliveries, assisting with mortuary transfers when needed, and communicating effectively with team leaders.

Qualifications

• Previous work in a customer-focused environment is preferred but not essential.
• Experience in hospital or healthcare settings is advantageous.
• Ability to understand and follow specific procedures and safety guidelines.

Responsibilities

• Transport patients between wards and departments using trolleys, beds or wheelchairs.
• Move goods, notes, x-rays, and other items as requested across hospital sites.
• Transport bloods and specimens to labs and wards as required.
• Assist with moving deceased patients to mortuary and support mortuary viewings when requested.
• Move oxygen cylinders and other medical gas cylinders between storage areas.
• Utilise radios and devices to receive jobs and communicate with team leaders.
• Run the post room during opening hours and handle post deliveries and collections.
• Address visitors, staff and patient queries courteously and efficiently.
• Report health and safety issues or incidents promptly.

Skills

Follow instructions

Procedural discipline

Initiative under pressure

Education

Literacy level 3

Numeracy level 2

Health & Safety Training

Customer Service Training

Job description

Bradford Teaching Hospitals NHS Foundation Trust

Porter

The closing date is 09 November 2026

Shortlisting to take place: W/C 10th November 2026

Interviews to take place: 18th/20th/23rd/24th November 2026

Due to current Home Office Guidelines, Bradford Teaching Hospitals NHS Foundation Trust is unable to provide sponsorship for this role.

To support patient experience and patient flow by undertaking all portering related duties. This includes primarily the transportation of patients to and from wards and departments, the movement of goods, including but not limited to post, pharmacy, gas cylinders, specimens, bloods, furniture and stores items, supplies, waste and linen and any other duties appropriate to the grade, which may be assigned from time to time.

Main duties of the job

• The safe and efficient transportation of patients including any personal belongings or required equipment, using trolleys, beds or wheelchairs. Transferring patients and equipment to and from all wards and departments throughout the hospital sites.
• Transportation of goods, stores, furniture, notes, x-rays, and any other items on request.
• Transportation of bloods and specimens to the appropriate labs and from labs to appropriate wards and departments.
• Transportation of deceased patients from wards, departments and A&E to the mortuary. Assist with Mortuary viewings when requested.
• Exchange and movement of oxygen and other medical gas cylinders from gas cylinder storage areas across sites
• Utilisation of communication devices such as ipods and radios to receive jobs and communicate with Team Leaders and or Resource Allocator.
• Run the post room during opening hours. Ensure the safe acceptance, delivery and transfer of post items to external companies from across the sites. Ensure the safe acceptance, delivery and transfer of post items internally
• Deal with Visitors, staff and patients queries in a courteous, effective and efficient manner.
• Report in a timely manner any Health and Safety issues or incidents

About us

Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:

• We are one team

We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.

Job responsibilities

Please see attached for the job description document for this post for further details in regards to the main responsibilities of the role.

Person Specification

Experience

• Significant working experience within a customer focused environment
• Working in a Hospital/ Care Home/ Healthcare Environment

Skills

• Ability to follow instructions (verbal and written)
• Ability to work within agreed procedures and deadlines and to use initiative appropriately to deal with unexpected situations

Knowledge

• Understanding of Information Governance and Confidentiality
• Knowledge of portering services and how this impacts on patient care and services delivered within the hospital

Qualifications

• Entry level 3 or above in literacy
• Entry level 2 or above in numeracy, or willing to undertake training to achieve.
• Health & Safety Training
• Customer Service Training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Bradford Teaching Hospitals NHS Foundation Trust