Porter

Harri; United Kingdom; Remote; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

Staff discounts

Training & development

Career progression

Job summary

The NICI Collection in the United Kingdom is recruiting a friendly Porter to welcome guests and ensure a seamless stay. You will assist with luggage, help guests orient rooms, and support reception and concierge teams.

This role offers training and development opportunities, staff discounts across THE NICI Collection, and clear career progression within our growing hotel group. Flexible shifts including evenings and weekends are required.

Qualifications

• Friendly, professional, and guest-focused.
• Excellent communication skills.
• Well-presented with a positive attitude.
• Able to work flexibly, including evenings and weekends.
• Previous hospitality experience is desirable but not essential.

Responsibilities

• Assist guests with luggage and room orientation.
• Welcome guests upon arrival and provide assistance as required.
• Support reception and concierge teams.
• Maintain cleanliness and presentation of guest-facing areas.
• Deliver items and amenities to guest rooms.
• Provide excellent service and local knowledge to guests.

Skills

Guest service

Communication

Team support

Flexible attitude

Job description

About THE NICI Collection

THE NICI Collection is a luxury lifestyle hotel group inspired by some of the world's most iconic destinations, bringing exceptional hospitality, wellness experiences, and unforgettable guest journeys to some of the UK's most desirable locations.

What began with THE NICI Bournemouth, our original flagship hotel inspired by Miami's South Beach, has grown into an exciting collection of destination-led properties. In June 2026, the collection expanded with the opening of THE NICI Newquay and THE NICI New Forest, marking the beginning of an exciting growth journey for the brand.

The Role

As a Porter, you will play an important role in ensuring our guests receive a warm welcome and seamless experience throughout their stay.

Key Responsibilities

• Assist guests with luggage and room orientation.
• Welcome guests upon arrival and provide assistance as required.
• Support reception and concierge teams.
• Maintain cleanliness and presentation of guest-facing areas.
• Deliver items and amenities to guest rooms.
• Provide excellent service and local knowledge to guests.

About You

• Friendly, professional, and guest-focused.
• Excellent communication skills.
• Well-presented with a positive attitude.
• Able to work flexibly, including evenings and weekends.
• Previous hospitality experience is desirable but not essential.

What We Offer

• Competitive salary.
• Staff discounts across THE NICI Collection.
• Training and development opportunities.
• Career progression within a growing hotel group.

Compensation: To be discussed