Room Attendant

Harri; Pennington; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Staff discounts across THE NICI

Training and development opportunities

Wellness-focused working environment

Career progression opportunities

Job summary

The NICI Collection is seeking a dedicated Room Attendant to join our Housekeeping team and maintain guest bedrooms to the highest standards. You will ensure rooms are clean, comfortable, well presented, and ready for guests.

Join a luxury hotel group with growth across UK locations, where attention to detail and professional service are valued, and staff development is supported in a wellness-focused environment.

Qualifications

• Excellent attention to detail.
• High standards of cleanliness and presentation.
• Reliable, hardworking, and professional.
• Able to work efficiently while maintaining high standards.
• Comfortable working independently and as part of a team.
• Positive attitude and willingness to support colleagues.
• Previous housekeeping or hotel experience is desirable but not essential.

Responsibilities

• Clean and service guest bedrooms and bathrooms to a consistently high standard.
• Make beds and change bed linen and towels as required.
• Dust, vacuum, mop, and clean all bedroom and bathroom areas.
• Replenish guest amenities and supplies.
• Ensure bedrooms are presented in line with THE NICI's standards.
• Identify and report maintenance issues, damage, or missing items.
• Handle guest belongings with care and respect guest privacy at all times.
• Maintain cleaning equipment and housekeeping trolleys to a high standard.
• Complete assigned rooms within the required timeframes while maintaining quality.
• Follow health, safety, hygiene, and housekeeping procedures.
• Support the wider Housekeeping team when required.

Skills

Attention to detail

Cleanliness standards

Job description

Room Attendant

About THE NICI Collection

THE NICI Collection is a luxury lifestyle hotel group inspired by some of the world's most iconic destinations, bringing exceptional hospitality, wellness experiences, and unforgettable guest journeys to some of the UK's most desirable locations.

What began with THE NICI Bournemouth, our original flagship hotel inspired by Miami's South Beach, has grown into an exciting collection of destination-led properties. In June 2026, the collection expanded with the opening of THE NICI Newquay and THE NICI New Forest, marking the beginning of an exciting growth journey for the brand.

The Role

We are looking for a dedicated Room Attendant to join our Housekeeping team and help ensure our guest bedrooms are maintained to the highest standards.

As a Room Attendant, you will play an important role in creating an exceptional guest experience by ensuring every bedroom is clean, comfortable, well presented, and ready for our guests.

Key Responsibilities

• Clean and service guest bedrooms and bathrooms to a consistently high standard.
• Make beds and change bed linen and towels as required.
• Dust, vacuum, mop, and clean all bedroom and bathroom areas.
• Replenish guest amenities and supplies.
• Ensure bedrooms are presented in line with THE NICI's standards.
• Identify and report maintenance issues, damage, or missing items.
• Handle guest belongings with care and respect guest privacy at all times.
• Maintain cleaning equipment and housekeeping trolleys to a high standard.
• Complete assigned rooms within the required timeframes while maintaining quality.
• Follow health, safety, hygiene, and housekeeping procedures.
• Support the wider Housekeeping team when required.

About You

• Excellent attention to detail.
• High standards of cleanliness and presentation.
• Reliable, hardworking, and professional.
• Able to work efficiently while maintaining high standards.
• Comfortable working independently and as part of a team.
• Positive attitude and willingness to support colleagues.
• Previous housekeeping or hotel experience is desirable but not essential.

What We Offer

• Competitive pay.
• Staff discounts across THE NICI Collection.
• Training and development opportunities.
• Wellness-focused working environment.
• Career progression opportunities.

Join THE NICI Collection and be part of an exciting growth story where exceptional hospitality, great people, and memorable experiences are at the heart of everything we do.

Compensation: To be discussed