Waiter/Waitress

The NICI Lymington; South Baddesley; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Staff discounts

Training & development

Career progression

Job summary

THE NICI Collection in the UK seeks a friendly Waiting Staff member to deliver outstanding service and create memorable dining experiences for guests in our luxury hotels.

You will welcome guests, take orders, deliver service, and work closely with kitchen and bar teams to uphold high presentation and guest satisfaction.

The group offers a competitive salary, staff discounts across THE NICI Collection, and training plus clear career progression as you grow with our expanding luxury portfolio.

Qualifications

• Passionate about hospitality and guest service.
• Friendly, confident, and professional.
• Strong communication skills.
• Ability to work in a fast-paced environment.
• Previous restaurant or hospitality experience desirable.

Responsibilities

• Welcome and serve guests in a friendly and professional manner.
• Take food and beverage orders accurately.
• Deliver exceptional customer service throughout service.
• Maintain cleanliness and presentation standards.
• Work closely with kitchen and bar teams.
• Upsell menu items and promote hotel experiences where appropriate.

Skills

Hospitality experience

Customer service

Communication skills

Fast-paced environment

Job description

THE NICI Collection is a luxury lifestyle hotel group inspired by some of the world's most iconic destinations, bringing exceptional hospitality, stylish accommodation, and unforgettable guest experiences to some of the UK's most sought-after locations.

What began with THE NICI Bournemouth, inspired by Miami's South Beach, has grown into an exciting collection with the opening of THE NICI Newquay and THE NICI New Forest in June 2026. This is just the beginning of our journey as we continue to grow and create exciting opportunities across the group.

The Role

As a member of our Waiting Staff team, you will deliver outstanding service and create memorable dining experiences for our guests.

Key Responsibilities

• Welcome and serve guests in a friendly and professional manner.
• Take food and beverage orders accurately.
• Deliver exceptional customer service throughout service.
• Maintain cleanliness and presentation standards.
• Work closely with kitchen and bar teams.
• Upsell menu items and promote hotel experiences where appropriate.

About You

• Passionate about hospitality and guest service.
• Friendly, confident, and professional.
• Strong communication skills.
• Ability to work in a fast-paced environment.
• Previous restaurant or hospitality experience is desirable.

What We Offer

• Competitive salary.
• Staff discounts across THE NICI Collection.
• Training and development opportunities.
• Career progression within a growing luxury hotel group.

Join THE NICI Collection and be part of an exciting hospitality brand where exceptional service, memorable experiences, and career growth go hand in hand.

Compensation

To be discussed