Porter

Chartwells; London; On-site; GBP 22,000 - 25,000; Full time

Job summary

Chartwells is seeking a dedicated Porter to ensure smooth operations in universities across London. The role involves maintaining cleanliness, assisting with housekeeping, and delivering excellent customer service in a dynamic environment. This position offers an opportunity to grow with a company that values its employees and promotes diversity and inclusion.

Qualifications

• Experience delivering high-quality customer care is essential.
• Strong communication and relationship-building skills are necessary.
• Ability to work under pressure and manage time effectively.

Responsibilities

• Assist in maintaining cleanliness of public areas.
• Support housekeeping and catering teams with room setups.
• Handle reception duties like bookings and customer inquiries.

Skills

Adaptability

Communication

Customer Care

Initiative

Reliability

Timekeeping

Job description

We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Universities on a permanent casual basis, contracted to 0 hours per week.

As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Universities? Here's what you need to know before applying:

Your key responsibilities will include:

• Assisting in keeping the lobby and other public areas clean and tidy
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
• Responding to customer requests where required
• Running errands
• Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints

Our ideal Porter will:

• Be adaptable and easily embrace changing priorities
• Be a brilliant communicator and easily build relationships
• Have experience delivering high quality customer care
• Take initiative and make decisions that are right for our customers
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges and universities across the UK.

Job Reference: com/1906/94233001/52745829/BU #LI-DNP #Universities

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!