Luggage Porter

Hilton Worldwide, Inc.; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join the Concierge team at London Hilton on Park Lane as a Luggage Porter. This role entails providing impeccable service with in-depth local knowledge, ensuring guests feel warmly welcomed and well-informed about their surroundings. Enjoy a range of benefits and the opportunity to work in one of the UK’s finest hotels.

Benefits

28 days paid holiday increasing with service

Exclusive high-street discounts

Industry-leading Team Member discounts

Access to leadership and development programmes

Career opportunities and wellbeing programmes

Reward programmes and team member recognition

50% off in Hilton restaurants and bars

Uniforms provided and laundered

Free meals on shift

Qualifications

• Friendly and passionate hotelier.
• Ability to make connections and recommendations.

Responsibilities

• Provide a warm welcome and showcase knowledge of local attractions.
• Assist guests with reservations and directions.
• Work directly in the hotel lobby as part of the Concierge team.

Skills

Local area knowledge

Guest relations

Communication

Job description

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Job Description

Job Number:

Luggage Porter (

Job Number:

HOT0BOR4 )

Work Locations

Work Locations

: London Hilton on Park Lane 22 Park Lane London W1K 1BE

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

A new era begins at the London Hilton on Park Lane.

Located in the heart of Mayfair, London Hilton on Park Lane was the first Hilton to open within the UK and is close to all that London has to offer. Soaring high above Park Lane, the hotel is famed for its unparalleled five-star luxury. With 453 spacious guest rooms, including 56 suites and a Presidential Suite, there is something for all.

2023 was the hotel’s 60 th anniversary, which has seen the refurbishment of Executive rooms and suites as well as a re-development of the lobby level, including a brand new restaurant and bar.

BENEFITS

·28 days paid holiday increasing with service

·Exclusive high-street discounts through Perks at Work portal

·Industry-leading Team Member discounts on hotel stays for you, your family and friends

·Access to leadership and development programmes through Hilton University

·Exceptional Career opportunities and wellbeing programmes to help you thrive in the workplace

·Reward programmes, incentives and team member recognition, as well as long service awards

·50% off in Hilton restaurants and bars (subject to individual outlets)

·Refer a Friend Scheme

·Uniforms provided and laundered complimentary

·Free meals on shift

You will join the Concierge team, working directly in the hotel lobby.

You enjoy having and showcasing a perfect knowledge of the local area. You will give the warmest welcome to our guests and will help them with recommendations, directions and reservations on transport, attractions and restaurants.

Are you a friendly and passionate hotelier, with a knack for making instant connections, recommendations and building lasting relationships? Then this is the job for you!

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.That’s why at Hilton, Every Job Makes the Stay.

Job

: Guest Services, Operations, and Front Office