Door Person/Hall Porter

RoyalAutomobileClub; London; On-site; GBP 20,000 - 28,000; Full time

Job summary

The Royal Automobile Club is seeking a Door Person/Hall Porter for its London clubhouse. This front-line position plays a crucial role in ensuring members and guests receive a warm welcome. With a focus on excellence and member service, this role requires previous experience in luxury hospitality, teamwork, and strong communication skills. Competitive salary and excellent benefits package offered.

Benefits

Annual staff bonus

Free meals on duty

Paid birthday day off

Uniform provided

Christmas off

European RAC cover

Interest-free season ticket loan

Employer-paid health cash plan

24/7 Employee Assistance Programme

Staff parties

Qualifications

• Previous experience in a luxurious establishment is required.
• Must have a valid driving licence.
• Ability to engage with members warmly and courteously.

Responsibilities

• Act as the first point of contact for members and guests.
• Ensure a friendly and professional welcome.
• Keep up-to-date knowledge of the local area.

Skills

Strong communication skills

Team player

Customer service excellence

Knowledge of local area

Job description

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The Royal Automobile Club is an exclusive world-class private members club, with 2 stunning clubhouses in London and Epsom. Providing a first-class service offering accommodation, dining, sports and leisure facilities for the enjoyment of our members and guests.

Benefits of working at the Royal Automobile Club:

• Annual staff bonus
• Free meals on duty
• Paid birthday day off
• Uniform provided
• Christmas off in Pall Mall
• European RAC cover
• Interest-free season ticket loan
• Employer-paid health cash plan
• 24/7 Employee Assistance Programme
• Staff parties

Purpose of the role:

As Door Person/Hall Porter you will be the first point of contact for our Royal Automobile Club members, working in our beautiful London clubhouse. You will be at the forefront of member and guests welcome, ensuring a warm, friendly and courteous approach at all times.

• Ability to keep up with detailed knowledge of the local area
• Minimum experience required:
• Previous experience working in a similar luxurious establishment
• A valid driving licence
• Team player
  

HEARTS

• Heritage - Our rich motoring, social, sporting and architectural heritage runs through the fabric and the nature of the Club
• Excellence - Excellence is not an achievement; it is something we strive for every day.
• Accountability - Taking ownership of our work, meeting our own high standards, honouring our commitments and acting with professionalism.
• Respect - Showing consideration and understanding to our members and colleagues.
• Trust – Acting with fairness, honesty and integrity.
• Sustainability – Actively contribute to reducing our environmental impact, improving our operational efficiency and continuing to build our reputation.

What to expect:

• All applications will be reviewed
• Immediate interview dates available
• Closing date 8 August 2024
• The full job description is available upon request ahead of an interview.