Port Agency Operator: Ship Logistics & Crew Support

CLARKSON PLC; North East; On-site; GBP 28,000 - 36,000; Full time

Job summary

Clarksons PLC in Newcastle is seeking an Agency Operator to join our port operations team. You will act as the central liaison for port authorities, ship owners and crews, arranging crew, supplies, and coordinating with local suppliers while ensuring vessel requirements are met.

Step into a role with full training, a rota-based schedule outside standard hours, and coverage across UK offices. The position emphasizes accuracy, communication, and proactive, safety-conscious operations in a busy

Qualifications

• Drive and self-motivation to succeed and deliver excellence.
• Strong relationship-building and interpersonal skills.
• Collaborate effectively across diverse teams to achieve results.
• Resilient mindset with the ability to adapt to changing priorities.
• Analytical thinking and proactive problem-solving approach.
• Uphold professional integrity and align with company values.

Responsibilities

• Carrying out ships agency operations with full training provided.
• Prepare vessels for port calls and set up in-house systems.
• Communicate with principals, harbour authorities, and service providers to meet requirements.
• Assist in cargo and vessel documentation, customs and immigration formalities.
• Update the in-house database with vessel and voyage data.
• Board vessels when moored or in dock, coordinating with crew and port staff.
• Arrange husbandry needs (stores, water, medicals) and related services.
• Cover duties for other UK offices as required and participate in rota-based hours.
• Maintain accurate paperwork and contribute to health and safety culture.

Skills

Drive

Relationship building

Collaboration

Resilience

Smart problem-solving

Professional integrity

Tools

Microsoft Word

Microsoft Excel

Job description

Clarksons PLC in Newcastle is seeking an Agency Operator to join our port operations team. You will act as the central liaison for port authorities, ship owners and crews, arranging crew, supplies, and coordinating with local suppliers while ensuring vessel requirements are met.

Step into a role with full training, a rota-based schedule outside standard hours, and coverage across UK offices. The position emphasizes accuracy, communication, and proactive, safety-conscious operations in a busy