POTE Service Advisor

Securitas UK; Tewkesbury; On-site; GBP 36,000 - 48,000; Full time

Job summary

Porsche Centre Tewkesbury is seeking an established Service Advisor with a proven track record in delivering excellent customer service. You will be responsible for handling servicing and repair needs, and you’ll work closely with the Workshop Controller to ensure all work is completed on time and to schedule.

Applicants should have a full UK driving license and be able to deliver a personalised, high-level customer experience in a busy but engaging environment.

Qualifications

• Previous Service Advisor experience is essential.
• Strong customer-service focus with excellent communication.

Responsibilities

• Provide first-class customer service and manage servicing and repair needs.
• Oversee repairs and maintenance while maintaining clear communication with customers.
• Collaborate with Workshop Controller to ensure work is completed on time and to schedule.

Skills

Customer service

Communication

Job description

Job Description

• Providing our customers with first-class customer service and taking care of all their servicing and repair needs.
• Overseeing repairs and maintenance of customers cars whilst providing the very best communication.
• You will be working closely with the Workshop Controller to ensure all work is completed on time and to the agreed schedule.

Previous experience in a Service Advisor role is essential for this role.

We are looking for an established Service Advisor with a proven track record in delivering excellent customer service, along with the skills and passion to deliver an outstanding and personalised service every time.

You will also have high energy and a positive attitude, plus outstanding listening, and communication skills. It is important be well organised and able to handle working in a busy but fun environment.

This role will require you to be highly professional, presentable and have the ability to give the best advice on our products and services..

Please note that a full UK Driving Licence is required for this role.

Are you an established Service Advisor looking for a new opportunity? Porsche Centre Tewkesbury have an exciting opportunity to join our team working alongside one of the world’s most iconic brands.

You will be a dynamic, customer focused individual who prides themselves on delivering the very best customer experience every time.

This role attracts an OTE of £42,000 and has a terrific benefits package.

Our customers are as passionate about the brand as we are, so if you have the experience and enthusiasm to take on a new challenge, we would be interested to hear from you.

Our busy Aftersales team would like to recruit an ambitious, and pro-active Service Advisor to join our growing team. This is a fantastic opportunity to join an exciting brand and assist our customers who are passionate about their cars. No two days will be the same, so we need someone who is adaptable and confident in their approach.