Elite Service Advisor | Customer-Focused Auto Care Pro

Securitas UK; Tewkesbury; On-site; GBP 36,000 - 48,000; Full time

Job summary

Porsche Centre Tewkesbury is seeking an established Service Advisor with a proven track record in delivering excellent customer service. You will be responsible for handling servicing and repair needs, and you’ll work closely with the Workshop Controller to ensure all work is completed on time and to schedule.

Applicants should have a full UK driving license and be able to deliver a personalised, high-level customer experience in a busy but engaging environment.

Qualifications

• Previous Service Advisor experience is essential.
• Strong customer-service focus with excellent communication.

Responsibilities

• Provide first-class customer service and manage servicing and repair needs.
• Oversee repairs and maintenance while maintaining clear communication with customers.
• Collaborate with Workshop Controller to ensure work is completed on time and to schedule.

Skills

Customer service

Communication

Job description

Porsche Centre Tewkesbury is seeking an established Service Advisor with a proven track record in delivering excellent customer service. You will be responsible for handling servicing and repair needs, and you’ll work closely with the Workshop Controller to ensure all work is completed on time and to schedule.

Applicants should have a full UK driving license and be able to deliver a personalised, high-level customer experience in a busy but engaging environment.