Policy Manager for EMEA Wholesale KYC Operations (WKO) Policy and Program Support Team.

J.P. Morgan; Bournemouth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global financial institution in Bournemouth is seeking a Policy Manager to oversee KYC operations and ensure compliance with AML regulations. This role requires at least 5 years of experience in compliance and risk management, alongside effective communication skills to interact with senior stakeholders. You will shape operational processes, interpret regulatory changes, and ensure that KYC business practices meet industry standards. The position plays a pivotal role in managing risks and enhancing policies within the organization.

Qualifications

• Minimum of 5 years’ experience in AML/KYC, Compliance, Risk, or Audit.
• Ability to develop relationships at multiple levels of seniority.
• Knowledge of the regulatory landscape and country-specific challenges.

Responsibilities

• Monitor and interpret changes in EMEA AML/KYC regulations.
• Cultivate relationships with key stakeholders.
• Perform gap assessments of KYC processes.

Skills

Effective communication skills

Results-oriented

Knowledge of AML/KYC regulations

Interpersonal skills

Job description

Join JPMorgan Chase and leverage your expertise in a pivotal role within the EMEA Wholesale KYC Operations (WKO) Policy and Program Support Team.

As a Policy Manager within EMEA Wholesale KYC Operations (WKO) Policy and Program Support Team, you will contribute to responsible business growth by anticipating and addressing new and emerging risks. Your expert judgment will be crucial in solving real-world challenges that impact our company, customers, and communities. You will be a key player responsible for interpreting the firm’s new and changing global policies and related requirements derived from regulatory guidance across our EMEA operations. This is a key position focused on building and managing relationships with both internal and external stakeholders across EMEA

Job Responsibilities

• Proactively monitor and interpret changes in EMEA AML/KYC regulations and guidance. You will assess the impact of these changes on our policies and operations, and work with relevant teams to implement necessary updates in a timely and effective manner; ensuring that WKO KYC business practices, procedures, and technological capabilities satisfy the Firm-wide KYC Standards
• Cultivate and maintain strong relationships with key stakeholders, including internal business leaders, and colleagues in the Second Line of Defense (2LOD) Compliance, Risk and Legal teams across various European countries. You will serve as a liaison between the business and compliance, translating complex regulatory requirements into actionable business guidance
• Support business initiatives within specific KYC disciplines
• Perform gap assessment of updates to current KYC processes, define associated changes to guidance and procedures, ensure implementation within the WKO Change Management process
• Directly shape operational and/or functional execution (by being viewed as a SME).
• Oversee/manage new sustainable processes and enhancements while ensuring proper controls/oversight are in place to mitigate risk

Required qualifications, capabilities, and skills

• Strong and effective communication and interpersonal skills to develop relationships at multiple levels of seniority
• Results-oriented individual that can deliver high-quality deliverables under tight deadlines
• Minimum of 5 years’ experience in AML/KYC, Compliance, Risk or Audit.
• Knowledge of the regulatory landscape and understanding of country-specific regulatory challenges
• Ability to understand and interpret the impact of policy and procedural changes, as well as identify and convey potential problem areas
• Understand the policy implementation cycle within a large financial institution