Policy Consultant

JR United Kingdom; Swindon; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company is looking for a policy expert to design, implement, and advocate for effective policy frameworks. This role involves extensive collaboration with cross-functional teams to drive policy initiatives, requiring strong communication and multilingual skills. The ideal candidate will focus on strategic policy development while fostering inclusivity and ensuring compliance with local regulations.

Responsibilities

• Independently recommend creative solutions to policy problems.
• Collaborate with teams and stakeholders to ensure policy success.
• Coordinate project timelines and implement global policies.

Skills

Strong communication skills

Knowledge of online, international, and multilingual communities

Understanding of disruptive events

Native-like fluency in a foreign language

Understanding of internet policy and regulatory frameworks

Experience with internet technologies and safety

Proficiency in French and English

Job description

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Deliver complete policy launch components or cross-functional work products that are integrated into an overarching project, creating meaningful impact in policy work with minimal assistance.

Design, execute, and advocate for policy and standards frameworks, engaging with cross-functional partners to drive changes that promote trust and mitigate risk for our client. Assess emerging issues and topics, own at least one workflow or project area, and evaluate the impact of local law updates and active litigation. Plan and execute the majority of prioritized project work independently, leveraging the team for others.

Role Responsibilities:

• Independently identify and recommend creative ways to evolve or adapt solutions to defined policy problems.
• Address escalated issues or triage when required, in a timely manner.
• Deconstruct complex problems, frame policy issues at play, and contextualize solutions for management, relevant stakeholders, and decision makers.
• Identify trends, anticipate challenges, and create strategies for ambiguous problems that may not have clear solutions.
• Collaborate within teams to communicate knowledge related to a broad set of tasks.
• Identify key stakeholders and build networks to contribute to cross-team collaborations and facilitate team-wide success.
• Foster a respectful and inclusive work environment for everyone on the team.
• Begin to show thought leadership by engaging with external partners on policy/process issues or innovative approaches to policy.
• Coordinate timelines, goals, and objectives for assigned project components.
• Collaborate with cross-functional partners, including technical and vendor teams, to support the launch and implementation of sustainable policies.
• Understand the core implications of policy and process changes in systems, enforcement, and operations.
• Demonstrate working knowledge of policy development and implementation.
• Possess an understanding of the core implications of policy development and implementation, such as systems and enforcement.
• Ensure policies are developed in a way that can be adopted by enforcement teams through end-to-end implementation or operational knowledge.
• Establish, manage, and implement global product policies and standards with regional focus, considering local culture, values, and community on product platforms.
• Collaborate with stakeholders and vendors to develop and implement product policies for various products. Participate in investigations and respond to inquiries, reviewing and processing requests and real-world investigations related to our client’s users.
• Identify, analyze, and prioritize policy issues that may affect our client now or in the future, understanding their impact on business and users.
• Resolve cross-product, high-impact policy escalations with minimal guidance.

Skills & Experience:

• Strong communication skills in both written and oral formats, adaptable to different audiences and contexts, including explaining compensation plans, policies, and practices.
• Knowledge of online, international, and multilingual communities.
• Understanding of how our client handles disruptive and unexpected events that threaten harm to stakeholders or the public.
• Ability to use native-like fluency in a foreign language (e.g., German, French, Mandarin, Spanish, Russian).
• Fundamentals of policies, including knowledge of the product platform.
• Understanding of internet policy, legal, and regulatory frameworks.
• Experience working with internet technologies, policy, and regulatory environments, especially regarding online safety, free expression, and content moderation.
• Proficiency in speaking and writing in French and English.