Policy Consultant

JR United Kingdom; Cheltenham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the policy sector is seeking a candidate to drive policy development and implementation across diverse projects. The ideal candidate will demonstrate strong communication skills, proficiency in multiple languages, and a keen understanding of legal and regulatory frameworks, contributing to innovative policy solutions. This role offers a unique opportunity to engage with stakeholders and to address complex policy challenges within an inclusive work environment.

Qualifications

• Proficiency in a foreign language (e.g., German, French, etc.) is desirable.
• Experience with internet policy and content moderation.
• Ability to adapt communication styles for diverse audiences.

Responsibilities

• Identify creative solutions to policy problems.
• Manage workflows or project areas independently.
• Coordinate with cross-functional partners to promote trust.

Skills

Effective communication skills

Knowledge of online communities

Understanding of disruptive events

Proficiency in foreign languages

Legal and regulatory knowledge

Internet technologies experience

Fluency in French and English

Job description

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Deliver comprehensive policy launch pieces or cross-functional work products integrated into overarching projects, creating meaningful impact with minimal assistance.

Design, execute, and advocate for policy and standards frameworks, engaging with cross-functional partners to promote trust and mitigate risks. Assess emerging issues, own at least one workflow or project area, and evaluate impacts of local law updates and litigation. Plan and execute most project work independently, leveraging team support as needed.

Role Responsibilities:

• Identify and recommend creative solutions to evolving policy problems.
• Address escalated issues promptly and triage when necessary.
• Deconstruct complex problems, frame policy issues, and contextualize solutions for stakeholders and decision-makers.
• Anticipate challenges, identify trends, and develop strategies for ambiguous problems.
• Communicate knowledge within teams to support broad task execution.
• Build networks with key stakeholders to facilitate cross-team collaboration and success.
• Foster an inclusive and respectful work environment.
• Engage with external partners on policy or innovative approaches, demonstrating thought leadership.
• Coordinate timelines, goals, and objectives for project components.
• Collaborate with technical and vendor teams to support policy launch and implementation.
• Understand the implications of policy changes on systems, enforcement, and operations.
• Demonstrate knowledge of policy development and implementation processes.
• Ensure policies are operationally feasible and adoptable by enforcement teams.
• Manage and implement global product policies with regional insights and cultural understanding.
• Work with stakeholders and vendors to develop and implement product policies across various products.
• Participate in investigations and respond to external inquiries and requests.
• Identify and analyze policy issues impacting the business and users, now or in the future.
• Resolve cross-product, high-impact policy escalations with minimal guidance.

Skills & Experience:

• Effective communication skills across audiences and formats, including adapting communication styles.
• Knowledge of online, international, and multilingual communities.
• Understanding of how to handle disruptive and unexpected events affecting stakeholders.
• Proficiency in a foreign language (e.g., German, French, Mandarin, Spanish, Russian).
• Fundamentals of policies and product platform knowledge.
• Understanding of internet policy, legal, and regulatory frameworks.
• Experience with internet technologies, policy, regulation, and content moderation.
• Ability to speak and write fluently in French and English.