Policy Consultant

JR United Kingdom; High Wycombe; On-site; GBP 40,000 - 70,000; Full time

Job summary

A leading company in the UK is seeking a skilled policy manager to oversee their policy frameworks and standards. The role involves executing projects, collaborating with cross-functional teams, and addressing complex policy challenges. Candidates should have effective communication skills, a strong grasp of internet policy, and fluency in French and English.

Qualifications

• Effective communication in written and oral formats, adaptable to audiences.
• Knowledge of policy frameworks and internet regulations is essential.
• Fluency in French and English is required.

Responsibilities

• Identify and address evolving policy problems independently.
• Coordinate goals and objectives for project components.
• Manage high-impact policy escalations across products.

Skills

Effective communication skills

Knowledge of online communities

Understanding of disruptive events

Proficiency in a foreign language

Familiarity with policies

Knowledge of internet policy

Experience with internet technologies

Fluency in French and English

Job description

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Deliver complete policy launch components or cross-functional work products that are integrated into overarching projects, creating meaningful impact in policy work with minimal assistance.

Design, execute, and advocate for policy and standards frameworks, engaging with cross-functional partners to promote trust and mitigate risks for our client. Assess emerging issues and topics, own at least one workflow or project area, and evaluate the impact of local law updates and active litigation. Plan and execute most prioritized projects independently, leveraging team support when needed.

Role Responsibilities:

• Identify and recommend creative solutions to evolving or adapting policy problems independently.
• Address escalated issues or triage as required, in a timely manner.
• Deconstruct complex problems, frame policy issues, and contextualize solutions for management and stakeholders.
• Identify trends, anticipate challenges, and develop strategies for ambiguous problems without clear solutions.
• Collaborate within teams to share knowledge related to various tasks.
• Build networks with key stakeholders to facilitate cross-team collaboration and success.
• Foster a respectful and inclusive work environment.
• Engage in thought leadership by collaborating with external partners on policy/process issues or innovative approaches.
• Coordinate timelines, goals, and objectives for project components.
• Work with cross-functional partners, including technical and vendor teams, to support policy launch and implementation.
• Understand the implications of policy and process changes on systems, enforcement, and operations.
• Demonstrate knowledge of policy development and implementation, ensuring policies are operationally viable.
• Manage global product policies with regional focus, considering local culture, values, and community standards.
• Collaborate on developing and implementing product policies and standards, participating in investigations and external inquiries.
• Identify and analyze policy issues affecting the client, assessing their impact on business and users.
• Resolve high-impact policy escalations across products with minimal guidance.

Skills & Experience:

• Effective communication skills in both written and oral formats, adaptable to different audiences and contexts.
• Knowledge of online, international, and multilingual communities.
• Understanding of how the client manages disruptive and unexpected events.
• Proficiency in a foreign language (e.g., German, French, Mandarin, Spanish, Russian).
• Fundamentals of policies and familiarity with the product platform.
• Knowledge of internet policy, legal, and regulatory frameworks.
• Experience with internet technologies, policy, and regulatory environments, including content moderation and online safety.
• Ability to communicate fluently in French and English.