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Deliver complete policy launch components or cross-functional work products that are integrated into a broader project, creating meaningful impact in policy work with minimal assistance.
Design, execute, and advocate for policy and standards frameworks, engaging with cross-functional partners to promote trust and mitigate risks for our client. Assess emerging issues and topics, own at least one workflow or project area, and evaluate the impact of local law updates and active litigation. Plan and execute most prioritized project work independently while leveraging team support for others.
Role Responsibilities:
- Independently identify and suggest innovative solutions to evolving policy challenges.
- Address escalated issues or triage as needed promptly.
- Deconstruct complex problems, define policy issues, and contextualize solutions for management, stakeholders, and decision-makers.
- Identify trends, anticipate challenges, and develop strategies for ambiguous problems lacking clear solutions.
- Collaborate within teams to share knowledge across tasks.
- Identify key stakeholders, build networks, and foster cross-team collaboration for success.
- Promote a respectful and inclusive work environment.
- Begin to demonstrate thought leadership by engaging with external partners on policy or innovative approaches.
- Coordinate timelines, goals, and objectives for project components.
- Work with cross-functional partners, including technical and vendor teams, to support policy launch and implementation.
- Understand the implications of policy and process changes on systems, enforcement, and operations.
- Demonstrate knowledge of policy development and implementation.
- Ensure policies are adoptable by enforcement teams through end-to-end understanding.
- Establish and manage global product policies with regional focus, considering local cultures and community standards.
- Collaborate with stakeholders and vendors to develop and implement product policies for various products, including participating in investigations and responding to inquiries.
- Identify and analyze policy issues affecting the client, understanding their potential business and user impacts.
- Resolve high-impact, cross-product policy escalations with minimal guidance.
Skills & Experience:
- Effective communication skills in both written and oral forms across diverse audiences.
- Knowledge of online, international, and multilingual communities.
- Understanding of processes for managing disruptive and unexpected events.
- Proficiency in a foreign language such as German, French, Mandarin, Spanish, or Russian.
- Fundamentals of policies and product platforms.
- Understanding of internet policies, legal, and regulatory frameworks.
- Experience with internet technologies, policy, and regulatory environments, especially regarding online safety and content moderation.
- Fluency in French and English, both spoken and written.