Podiatry Patient Administrator

Lincolnshire Community and Hospitals NHS Group; Lincoln; On-site; GBP 20,000 - 23,000; Full time

Benefits offered by this job

Travel time and expenses covered

Job summary

Lincolnshire Community Health Services NHS Trust is recruiting a Patient Administrator to support the countywide Podiatry team and other clinics as needed. Travel time and expenses are covered.

The role requires a respectful, non-judgemental approach and strict confidentiality, with full training provided. The post involves reception and administrative duties to support both clinical and non-clinical teams, ensuring a professional patient reception.

Qualifications

• Reception and administrative duties in a healthcare setting.
• Experience in confidentiality and data handling is desirable.

Responsibilities

• Undertake reception and administrative duties to support clinical and non-clinical teams and ensure a professional reception for patients.
• Answer calls from the centralised booking line and book patients into appropriate clinical appointments.

Job description

We are currently looking to recruit a Patient Administrator to join our countywide Podiatry team, there will be an expectation to support other clinics when service demands require. Travel time and expenses are supported.

The role is varied and requires candidates to be non-judgemental and adhere to strict confidentiality policy. Experience within healthcare is desirable but not essential as full training will be provided to the successful candidate.

To undertake reception and administrative duties to support both the clinical and non-clinical teams whilst ensuring a professional and efficient reception service is provided for all patients entering our clinics.

Answer calls from our centralised booking line register and book the patients into appropriate clinical appointment.

Lincolnshire Community Health Services NHS Trust is in the top 25 per cent of all community trusts for overall staff engagement in the 2021 NHS National Staff Survey.

At LCHS, we know diversity foster creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in LCHS’ workforce.

LCHS recognises the increasing demand for more flexibility in working practices in order to accommodate the personal goals and commitments that employees experience at different stages during their working lives. Flexible working opportunities such as part-time working, compressed hours, job shares, and hybrid working models can help staff to balance their personal and work commitments. Arrangements can be put in place if it can be shown that the needs of the individual can be balanced with those of the service and the impact on other team members, enabling the Trust to recruit and retain skilled staff, raise staff morale, reduce absenteeism and respond to changing service needs more effectively.

We are an ambassador of a learning culture that will support the right individual to progress in their chosen career through an ‘earn while you learn’ apprenticeship programme. Visit our Learning and Development page to find out more https://www.lincolnshirecommunityhealthservices.nhs.uk/join-us/learning-and-dev

For further details / informal visits contact: Name: Janet Hastings Job title: Team Manager Email address: [e-mail] Telephone number: 01522876539