PMO Manager - Performance & Analytics

Ricoh; Watford; On-site; GBP 55,000 - 75,000; Full time

Job summary

Ricoh is in search of a results-oriented PMO Manager - Performance & Analytics to enhance data-driven decision-making within their Group IT team. The successful candidate will spearhead performance insight initiatives aimed at maximizing the effectiveness of IT and business strategies, collaborating with project teams to ensure project health and alignment.

Benefits

Competitive salary package

Industry leading benefits

Qualifications

• Experience in PMO or project delivery analytics role.
• Project management certifications (e.g., PMP, Prince2).
• Strong knowledge of Agile, Waterfall, and hybrid project methodologies.

Responsibilities

• Deliver robust performance analytics and insights to inform senior management decisions.
• Analyse portfolio-wide metrics to identify trends, risks, and improvement opportunities.
• Design and maintain executive dashboards and advanced reporting frameworks.

Skills

Analytical Skills

Data Analysis

Stakeholder Engagement

Communication

Critical Thinking

Education

University degree or equivalent

Tools

Power BI

Excel

Job description

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We are looking for a highly analytical PMO Manager - Performance & Analytics to join our Group IT team. This role is critical in enabling data-driven decision-making through the development and delivery of performance insights across our project, programme, and portfolio landscape.

As a subject matter expert, you'll lead the tracking and reporting of portfolio performance, helping ensure our IT and business strategies are executed with maximum effectiveness. From defining KPIs and OKRs to creating executive dashboards, you'll bring clarity and direction to complex programme environments.

• Deliver robust performance analytics and insights to inform senior management decisions
• Analyse portfolio-wide metrics to identify trends, risks, and improvement opportunities
• Design and maintain executive dashboards and advanced reporting frameworks
• Lead financial analysis and benefits realisation assessments
• Support mitigation planning and contingency strategies for high-priority initiatives
• Collaborate with project teams to monitor project health, alignment, and value delivery

• University degree or equivalent
• Project management certifications (e.g., PMP, Prince2, SAFe, Agile)
• Proven experience in a PMO or project delivery analytics role
• Demonstrated success managing reporting and stakeholder engagement at all levels
• Strong knowledge of Agile, Waterfall, and hybrid project methodologies
• Expertise in Power BI, Excel, and project portfolio tools (e.g., Jira, Smartsheet, ServiceNow)
• Proven ability to build compelling, insight-driven dashboards and reports
• Advanced data analysis and critical thinking skills
• Excellent stakeholder engagement, communication, and influencing skills
• Ability to distil complex data into meaningful recommendations

• A competitive salary package
• Industry leading benefits

Ricoh is an exceptional place to work. A place where there is strong emphasis on career development for the right individuals. This is a role where you can excel within a fast-paced environment and succeed within a thriving organisation.

This is an excellent opportunity to join a global company where you can truly capitalise and build on your own experience.

Ready to make that change? Apply now for a confidential conversation with our Recruitment Team.

At Ricoh, we embrace and respect the collective and unique talents, experience, and perspectives of all people. Together we inspire remarkable innovation. That's how we live the Ricoh Way.

For all roles, we will judge each individual on their skills and ability before taking into account their history. However some roles are subject to sensitive and restrictive information and, if successful, you may be required to undertake pre-employment vetting checks which include but are not limited to residency check, credit reference check, financial sanctions` check and a DBS Check. Further information on Employment Vetting can be accessed by contacting the Ricoh Recruitment Team.