Plumbing & Heating Sales & Warehouse Assistant

Wolseley; Hereford; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Annual leave

Pension scheme (matched up to 9%)

Bonus potential

Enhanced maternity / adoption leave

Discounts

Job summary

Plumb Centre in Hereford is seeking a Sales Assistant to support customers at the trade counter, answer enquiries by phone and email, and help drive sales for both new and existing customers. The role requires warehouse involvement, stock handling, and a collaborative approach to branch operations.

The ideal candidate has experience in face-to-face sales and customer service, with essential warehouse exposure and a willingness to learn.

Qualifications

• Face-to-face sales and customer service experience.
• Warehouse experience.
• Plumbing & Heating knowledge is ideal.
• Ability to deliver outstanding customer service.
• Team player with willingness to assist across the branch.

Responsibilities

• Serve customers at the trade counter and provide product recommendations.
• Respond to customer enquiries by phone and email promptly.
• Make outbound calls to previous customers to regain business.
• Drive sales opportunities within the branch for new and existing customers.
• Conduct warehouse duties including stock intake, put away, and picking/packing orders.

Skills

Customer service

Sales

Team player

Outgoing communication

Proactive attitude

Tools

Warehouse operations

Job description

Plumb Centre in Hereford is seeking a Sales Assistant to support customers at the trade counter, answer enquiries by phone and email, and help drive sales for both new and existing customers. The role requires warehouse involvement, stock handling, and a collaborative approach to branch operations.

The ideal candidate has experience in face-to-face sales and customer service, with essential warehouse exposure and a willingness to learn.